Karen J Bcv

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Verified Reviewer

Cab Drivers lazy and RUDE

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My client called fo a cab to go grocery shopping. Cab comes #27 at around 9:30/10am on Sunday March 24 2024.

I assist my client from her wheelchair and into the cab then struggling with getting the wheelchair into the trunk all while the cab driver sat on his *** just watching me and being rude and nasty towards my client that was sitting in the back of the cab. I am ELDERLY and disabled myself . I INJURED MYSELF

And the Cab driver couldn't care less.

I hurt my neck,right shoulder, Wright wrist ,and lower back.

After I got in the cab the cab driver just sat there and was being nasty rude towards us SO we called the cab company and made a complaint. He finally drives up to Market Basket and he then gets off his *** and assisted us with the wheelchair ONLY BECAUSE WE CALLED WITH A COMPLAINT TO THE COMPANY.

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User's recommendation: File a complaint if any employer of the cab company is rude, lazy, nasty, never shows up, ,threatening, inconsiderate REMEMBER IT'S YOUR HARD EARNED CASH PAYING FOR THE SERVICE

5 comments
Guest

Any form of ABUSE OR NEGLECT of an ELDERLY OR DISABLED IS A NO NO and could bring a lawsuit.

Guest

It sounds like you needed to treat other people better through the years so you had some friends.

Guest
reply icon Replying to comment of Guest-2506118

Excuse me I was helping a client I didn't deserve such ignorance

Guest
reply icon Replying to comment of Guest-2506151

Of course you deserved it. You need to let your client hire someone more capable to assist them.

Guest
reply icon Replying to comment of Guest-2506118

And you must be one of the users I dumped

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Sophia W Gtg

Excellent service

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I am a Cambridge resident who was picked up at a retail store Monday night and driven home by a very respectful driver he helped me with my purchases items to my front door. That made a big difference! Then later the night I forgot a item and called the cab company they was able to find the cab number and name of the driver and told me they find the item for me to pick up the next day! I am very grateful and happy the location of the cab company was close to my residency!
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Preferred solution: Keep up the good cab business with the customer in mind000

User's recommendation: Take a green cab you will be able to get home safe with a nice cab driver quick and convenient service with you in concern

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