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Green Cab and Yellow Cab of Somerville

Green Cab and Yellow Cab of Somerville

greenandyellowcab.com
What is your customer experience with Green Cab and Yellow Cab of Somerville?

Green Cab and Yellow Cab of Somerville Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

3.2 star rating based on 2 customer reviews. Consumers are mostly neutral. Rating distribution shows 50% favorable and 50% unfavorable. Reviewers note medium price level and mixed recent recommendations.

Key Takeaways for Future Customers

  • Check Green Cab and Yellow Cab of Somerville reviews before booking for service expectations.
  • Discounts and special offers and the website are valued by reviewers.
  • Service can be quick and convenient when drivers are respectful.

Negative Feedback / Risk Areas

  • Recurring customer complaints about rude or lazy drivers and poor wheelchair assistance.
  • Reports of no-shows and concerns with billing practices.
  • Some reviewers advise filing a complaint if staff are threatening or inconsiderate.

Positive Feedback

Several reviews praise respectful drivers, safe rides, quick pickups, and helpful recovery of a lost item.

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Karen J Bcv

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Verified Reviewer

Cab Drivers lazy and RUDE

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AI Highlights
  • Cab arrived 9:30-10:00 am, Mar 24, 2024.
  • I am elderly and disabled and injured my neck and back; the driver did not help until we filed a complaint.

My client called fo a cab to go grocery shopping. Cab comes #27 at around 9:30/10am on Sunday March 24 2024.

I assist my client from her wheelchair and into the cab then struggling with getting the wheelchair into the trunk all while the cab driver sat on his *** just watching me and being rude and nasty towards my client that was sitting in the back of the cab. I am ELDERLY and disabled myself . I INJURED MYSELF

And the Cab driver couldn't care less.

I hurt my neck,right shoulder, Wright wrist ,and lower back.

After I got in the cab the cab driver just sat there and was being nasty rude towards us SO we called the cab company and made a complaint. He finally drives up to Market Basket and he then gets off his *** and assisted us with the wheelchair ONLY BECAUSE WE CALLED WITH A COMPLAINT TO THE COMPANY.

User's recommendation: File a complaint if any employer of the cab company is rude, lazy, nasty, never shows up, ,threatening, inconsiderate REMEMBER IT'S YOUR HARD EARNED CASH PAYING FOR THE SERVICE

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5 comments
Guest

Any form of ABUSE OR NEGLECT of an ELDERLY OR DISABLED IS A NO NO and could bring a lawsuit.

Guest

It sounds like you needed to treat other people better through the years so you had some friends.

Guest
reply icon Replying to comment of Guest-2506118

Excuse me I was helping a client I didn't deserve such ignorance

Guest
reply icon Replying to comment of Guest-2506151

Of course you deserved it. You need to let your client hire someone more capable to assist them.

Guest
reply icon Replying to comment of Guest-2506118

And you must be one of the users I dumped

View more comments (4)
Sophia W Gtg

Excellent service

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AI Highlights
  • Monday night pickup from store by a respectful driver who helped with purchases to my front door; cab company will locate my forgotten item.

I am a Cambridge resident who was picked up at a retail store Monday night and driven home by a very respectful driver he helped me with my purchases items to my front door. That made a big difference!

Then later the night I forgot a item and called the cab company they was able to find the cab number and name of the driver and told me they find the item for me to pick up the next day! I am very grateful and happy the location of the cab company was close to my residency!

Preferred solution: Keep up the good cab business with the customer in mind000

User's recommendation: Take a green cab you will be able to get home safe with a nice cab driver quick and convenient service with you in concern

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