Greats
Greats Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Greats has 2.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great style and lots of options.
Cons: Terrible customer service.Recent recommendations regarding this business are as follows: "Look elsewhere to purchase canvas or knit sneakers!", "Don't order from them.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Greats has 2.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great style and lots of options.
Cons: Terrible customer service.Recent recommendations regarding this business are as follows: "Look elsewhere to purchase canvas or knit sneakers!", "Don't order from them.".
Most users ask Greats for the delivery of goods as a solution to their issues.
Review authors value the most Discounts and Special Offers. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Collingswood, New Jersey
Chat was not helpful
I was only able to get a response to my question with regard to product availability after speaking with a supervisor. The chat was completely unresponsive and the customer service representative who answered my call was equally unhelpful.
User's recommendation: Look elsewhere to purchase canvas or knit sneakers!
Marietta, Georgia
Order shipment and delivery
My order number 375099. Can you please let me know when my order will be shipped or delivered to me?
Preferred solution: Deliver product or service ordered
Tracking a order
put an order in on 10/30/2020 for the Royale puffer-triple blackx12 was told it shipped on 11/05/2020 and have not heard anything sense. the order # 325205.can you help me??
Preferred solution: Deliver product or service ordered
Hampton, Virginia
Did not recieve shoes or any reply as to why not.
ordered the Royale Knit After Hours-Triple Black/Reflective on 09/19/2020 and have not heard anything from the company. The order# is 321877.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to get a return shipping label and I can't get it from the websites or by phone.
I ordered sneakers for my grandson and they don't fit. I need to return them and it is not easy.
There was no packing slip or return label in the box. I will be calling the Better Business Bureau and the credit card company to which I charged them to dispute the charge.
Preferred solution: Full refund
User's recommendation: Don't order from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Ana, California
Did not receive my shoes
I ordered 2 pairs of shoes and only recieved one. Please advise.
Thanks,
Abraham Elliott
Worst customer service from a company that pretends to care
I have been trying to get a simple returns question answered for about 2 weeks. I reached out 4 times via their chat function.
The first time, I was told someone would get back to me. Crickets after the first response &;;;;;;;;;;;;;;;;;;;;;; promise of follow-up. 3 more attempts yielded nothing. I then went on instagram and asked for help.
Nothing. Finally I trashed them on FB and got a DM response. They asked for all my info that I'd given them during each of my 4 chat attempts, but I gave it to them AGAIN and was told that my issue would be escalated and I'd get a response. Still nothing.
Finally today I just gave up and tried just printing a return label and every time I enter my info, the screen goes blank.
And now the chat functiIon disappeared so I just emailed them about the problem and am waiting for a response. I
- Great style and lots of options
- Terrible customer service
Preferred solution: I want to be able to do a return via USPS or, if that's too much to ask, I would like to damn system to allow me to print a FedEx return label.
Newburgh, New York
Have not received my second pair of shoes. I received the first pair 6 days ago
Order # 313271 - where is my second pair of shoes???
Newport News, Virginia
Making a exchange
I just made a return for order# 250445. I wanted to exchange for the Blanco style size 12 not the Royal.
Preferred solution: Deliver product or service ordered
Greats Shipping Service Review
I purchased a pair of shoes from a company called Greats Brands Llc. I later recieved a tracking number for FedEx and as it turns out the tracking number is for someone in West palm beach,Fl.
I spoke ti FedEx and was yold that not only was the package not addressed to me it did not have my name on it. Now the company refuses to do anything and will not provide a phone number.
- Not having a phone number
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They’re giving me the run around too. Been emailing them every week for a month Plus a few Twitter DMd and have received 0 response.