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Cleveland Paratransit-Run the other way-you will get their faster-even if you have NO legs! I have used them in the past-only gotten worse. I thought I was just going downtown for a new card-instead got dropped off in Brooklyn so they could examine me to see if I was still disabled. After 4 strokes-I did not get better-they should review their records (too much effort on RTAs part. I waited in the lobby for the next vehicle to come and take me downtown. One RTA driver came in-her person not their. She called HQ to see if she could ride me downtown and she had no one else on her route-they said no-I had to wait till 12:30-Id already been waiting an hour. A workman from upstairs came down and said he had seen me waiting for a long times I told him I was waiting for PRT Paratransit and he stated Hed seen that many time before. I called a family member on his phone to come and get me as I had been waiting almost 3 hours. RTA came about 2 min before her. NO WAY was I getting in another of their vehicles, might be next MONTH before the next stop. I got home, rested a while and called RTA Paratransit to explain their mess. Talked to someone named DAVE-he just said ok-his only reply to RTAs treatment of the disabled. It is absolutely OBSCENE the horrible way they treat the disabled-the ones they are supposed to help. I pray each and every one of them is sacrificed to a crippling disease and they have to experience the *** they dish out. There is a lot of BETTER competition out there now that will get you where you need to gen and home in reasonable time. Use them and get treated like a human-not like what RTA has stepped in. Uber, Lift-any tax service. I bet even the town drunk would treat you better.
User's recommendation: Use anyone else.
Greater Cleveland Regional Transit Authority Taxi Service
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