Product: Greatcall Phone Plan Clear all filters (4 of 4 reviews match)
Filter by rating
filters
Seller:
Show
Product:
2.2
Details
I've now had a Jitterbug Flip phone for a little over two weeks. GreatCall is the only option for this phone -- unfortunately. First of all, they advertise (and this is a quote directly from their website): Call waiting, Caller ID, long distance and roaming included in...
View full review
Review
#1582266 Review #1582266 is a subjective opinion of poster.
Service
Greatcall Phone Plan
Pros
  • Attractive phone
  • Large letters and numbers
Cons
  • Caller id advertised but not provided
  • Voicemail costs extra
  • Call waiting advertised but not provided
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • Greatcall Plans
  • Greatcall Service
Greatcall- No contract-a new way to get your last pennies...... Recently tried to terminate my account with Greatcall. I emailed the billing department, I also wrote a note on my (final) invoice. I received an email replay stating that I had to verbally terminate my...
View full review
1 comment
Anonymous
#1516289

Hmmmm, I am starting to have similar problems with Great Call.

Review
#1284400 Review #1284400 is a subjective opinion of poster.
Service
Greatcall Phone Plan
Reason of review
Unable to terminate easily, and no contracts?
Loss
$36
Preferred solution
Full refund
1.1
Details
I tried for three months to get my phone,that I bought from them, in the system. After getting two bills each month,and having to pay by mail i finally gave up.I canceled my service but am stuck with a very expensive phone I can't use with new service .BAD BUSINESS...
View full review
Review
#1218641 Review #1218641 is a subjective opinion of poster.
Service
Greatcall Phone Plan
Pros
  • First sells person
Cons
  • Everything else
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund
Tags
  • senior phone

GreatCall - Overcharge

3.1
Details
my plan was $22.99 per phone when I first signed up, later there was a change which dropped charge to $!4.99 when the new plan came up I was grandfathered in at the $22.99 and was never notified of the reduce cost. I was overcharged for many months. This was just not fair to a senior and a long time customer. {{Redacted}}
View full review
Review
#1145064 Review #1145064 is a subjective opinion of poster.
Service
Greatcall Phone Plan
Cons
  • Overcharge
Reason of review
Pricing issue
Loss
$5000
Preferred solution
Full refund

Contact GreatCall Customer Service

Mailing Address:
10935 Vista Sorrento Pkwy, Suite 200
San Diego, California 92130
United States
Phone:
(800) 733-6632
All GreatCall Contacts