Product: Greatcall Medical Alert System Clear all filters (5 of 5 reviews match)
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As I'm now pursuing Great Call and Best Buy on another method, they are still a company that have lied, committed Perjury, filed false SEC filing, covered up Crimes on this Defective Device. The battle is now beginning to grow, I have now gotten from current and 5...
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Anonymous
#1715652

Great Call and its Parent Company Best Buy have been selling a known defective device called Great Call Lively Mobile Plus, the device is Killing people, injuring people like ...

Review
#1585106 Review #1585106 is a subjective opinion of poster.
Product
Greatcall Medical Alert System

GreatCall - Payment

just want the mailing address to send the last payment
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#1577006 Review #1577006 is a subjective opinion of poster.
Product
Greatcall Medical Alert System

GreatCall - Hard sell, poor service

in 2018 my mother bought a Jitterbug Smart phone off their newspaper ad. She then would not actually use it. It was too late to return the phone an Great Call would not refund the monthly fee. They did however offer $50 discount on the Lively device--push button necklace. I tried that, but again my mother wouldn't use it so I cancelled the service. Six months later I tried to reactivate the device for my mother-in-law. Low and behold, "technology has changed and they can't re-activate an old device". The same goes for the Jitterbug phone sitting at my house. That line sounds very suspicious to me and I think they just want to sell new devices.
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#1558295 Review #1558295 is a subjective opinion of poster.
Product
Greatcall Medical Alert System
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • Hard Sell Of Devices And Service

GreatCall - Not reusable

We bought this for my mother cause she was having falling issues. She had it for one or two months before she passed. We called to cancel her service with hopes of setting up new service for my mother-in-law. We were told you cannot do that. Moms medical info could not be deleted from device. What a ripoff. Wished we had know this prior to purchase. Waste of money if you have intentions of reusing it in my opinion.
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#1265811 Review #1265811 is a subjective opinion of poster.
Product
Greatcall Medical Alert System
Reason of review
Return, Exchange or Cancellation Policy
5.0
Details
I accidentally rolled over on my device. I had no idea I activated the device. I had a knock on my door and two Paramedics were there fully equipped with equipment. I was AMAZED! I was sorry they came on a false alarm , but SOO glad to know the device works.. and...
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Review
#1239508 Review #1239508 is a subjective opinion of poster.
Product
Greatcall Medical Alert System
Reason of review
Good customer service

Contact GreatCall Customer Service

Mailing Address:
10935 Vista Sorrento Pkwy, Suite 200
San Diego, California 92130
United States
Phone:
(800) 733-6632
All GreatCall Contacts