Rating: 4 Stars Clear all filters (2 of 141 reviews match)
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3.8
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for my 83 yr old father who lives with us. I know there have been mixed reviews about the customer service, but we had an issues this month with the bill being $99 instead of the normal $32. I called GC and spoke with Nicole in Customer Service. In reviewing the bill,...
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Review
#1173047 Review #1173047 is a subjective opinion of poster.
Service
Greatcall Customer Care
Pros
  • Customer service
Reason of review
Good customer service
3.8
Details
Bought this for my mother, a senior, for ease or operation and mainly so she could hear the conversation, seeing as they advertise volume control. Once she makes a call she can hear but she can not hear it ring.Turned up all the way, she can't hear it ring unless...
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1 comment
Anonymous
#1150229

I had the same problem with my mom's phone. For some reason the phone ring is a lot louder when the phone is closed than when it is open.

So she leaves it closed when not in use. Don't know why, and it was purely by accident that we found this out...

Review
#827048 Review #827048 is a subjective opinion of poster.
Product
Greatcall Cell Phone
Pros
  • Phones simple use
Cons
  • Ringer volume too low
Reason of review
Fast order processing

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10935 Vista Sorrento Pkwy, Suite 200
San Diego, California 92130
United States
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(800) 733-6632
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