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This company will do whatever it takes to avoid replacing furniture. We bought our entire bedroom set, dining set, and 2 childrens bedroom sets from Furniture Row. We were told this protection plan was the best there is and completely worth the money. Fast forward to...
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1.0
#1046614
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We purchased a warranty through Furniture Row. It was a Great White Bottling Co. warranty. We contacted them about a broken spring in our sofa and they refuse to cover the broken spring in our sofa!!! What a waste of our hard earned money. We will NEVER EVER purchase...
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#1041675
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Furniture warranty....After you call to file a claim they stall you with emails. Finally, if you stay on them, they deny your claim based on pictures. I called to dispute it and the customer service rep. Told me that she looked at the photos and that they do not cover...
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1.0
#1019360
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Short Review for April 25, 2017, Pc_service

Great White Bottling
#1039152
1.0
They are horrible. They won't repair anything.
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Great White Bottling Warranty Review

Great White Bottling
#776307
1.0
White bottling company and furniture row are both *** artists! Don't buy from them! I bought the warranty on my couch and they won't cover it! Horrible customer service! Waste of money!!
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Great White Bottling Warranty Review

Great White Bottling
#696658
1.0
This company is horrible! I have been going back and forth with them for 4 months. My bed and dresser are both broken. I have not heard from them and my items are still not fixed. I call and it always goes to voicemail. I have been emailing them weekly and they have ignored my emails regarding my bed. This is totally unacceptable!
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Bought a dining table from Furniture Row. It is about two months old. One of my children spilled a glass of water, juice, or milk. This spill caused a stain and warping. The stain makes the area of the spill shinier than the rest of the table. I'm not sure exactly what...
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FurnitureRowCustomerServi
FurnitureRowCustomerServi

Hello, thank you for taking the opportunity to provide us with some feedback on your experience. We're sorry to hear that your claim with the warranty company was denied. You ...

#1006633
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This company is a joke. We reported a spot on our dining room table that was eaten away by nail polish remover (that is in otherwise prestine condition as it is only 4 months old . ) After a dozen emails i finally get an email thats states my claim cannot be handled...
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1.0
#974108
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SCAM ALERT! This company is a total sham... DO NOT buy their warranty at Furniture Row! After exchanging an excess of 20 emails (some where they asked for the same information over and over) over a two month period, for a couch that is literally falling apart,...
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Anonymous
Angie W

I completely agree. Why should I purchase the FLP protection if this scam company will not honor their "warranty"for faulty material and faulty weak fabric? They are a joke.

Anonymous
Anonymous

We just went through exactly the same deal, they are telling us the same exact reason, because it cannot be determined why it was broke."Unfortunately we are not able to send ...

1.0
I didn't like
  • Waste of my time
#920559
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Ask them for a list of they DO cover instead of the novel of things they don't. They wouldn't cover even accidental damage on my furniture nor work with me at all. They offered to send me a list of techs in my area that could come and fix it. Google does that for free...
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1.0
#857776
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We bought a dining table with 6 chairs and the warranty. Within the year all the seat cushions have fallen off because the screws are stripped out. I put in a claim and thought everything was good. The warranty company said that my new chairs would be at the store...
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1.0
I liked
  • Zero
I didn't like
  • Never speaking to someone in person
#853052
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We bought a dining table and 6 chairs from Furniture row...it was expensive but we liked it. The casters have broken 3 times and the fabric came apart. They won't cover anything that we were under the impression they would. We just learned they will only cover the...
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#846073
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Contact Great White Bottling

Headquarters Address:
Great White Bottling Co
11100 W 8th Ave Ste. 201,
Lakewood, , CO 80215
Phone:
(888) 295-6457
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I've been trying to resolve a furniture warranty issue with these people for over a month. I call and it goes to voicemail and nobody calls me back. I paid a lot of money through Furniture Row (who I will never use again) for a warranty and this company does an awful...
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1.0
I didn't like
  • Everything
#626571
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