Great Wall Supermarket
Great Wall Supermarket Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment: clean, well organized with a wide selection but perceived as high priced and plagued by poor customer service, checkout crowding, and reported anti chinese racism incidents.
Positive Feedback
The store is clean and well organized and offers a wide selection of products that shoppers appreciate.
Negative Feedback / Risk Areas
- Recurring complaints about rude or lousy cashiers and checkout bumrushing leading to lost items and disputes.
- Customers mention poor customer service and specific customer complaints about discriminatory behavior.
- Many reviews note the price level is high compared with alternatives.
Key Takeaways for Future Customers
- Expect a good product selection but monitor checkout and keep receipts for possible refunds.
- Read Great Wall Supermarket reviews and be prepared to address customer service issues if they arise.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment: clean, well organized with a wide selection but perceived as high priced and plagued by poor customer service, checkout crowding, and reported anti chinese racism incidents.
Positive Feedback
The store is clean and well organized and offers a wide selection of products that shoppers appreciate.
Negative Feedback / Risk Areas
- Recurring complaints about rude or lousy cashiers and checkout bumrushing leading to lost items and disputes.
- Customers mention poor customer service and specific customer complaints about discriminatory behavior.
- Many reviews note the price level is high compared with alternatives.
Key Takeaways for Future Customers
- Expect a good product selection but monitor checkout and keep receipts for possible refunds.
- Read Great Wall Supermarket reviews and be prepared to address customer service issues if they arise.
Rockville, Maryland
Lousy checkout rushing customer
- - Good selection; checkout is poor.
- - Packing wasn't offered; a shopper piled behind me costing about $15, and I plan to return.
Great Wall 700 Hungerford Drive Rockville MD has a good selection but their check out is lousy! I read about this on Yelp but you have to experience it!
She was an East Indian gal young with long hair. Did not want to help pack anything. Looked as if she did not like Chinese customers even though it's a Chinese supermarket. She purposely allowed the man behind me to start piling up his grocery items behind me even though I had not cleared the counter!
This caused me to lose $15 worth of groceries! I didn't even find out till I arrived home! Lousy cashier, dishonest Chinese man!
I will have to go all the way back tommorrow to see if they will let me pick out replacement items! If not, they will be hearing more!
- Vegetarian options
- Wide selection
- Clean and well organized
- Bumrushing customers at checkout
- Lousy cashier
- Anti chinese racism
Preferred solution: Deliver product or service ordered
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