Travel Agencies Expert Talks
Great Quest Travel aka A2Z Vacations
After attending a slick presentation that promised "the lowest travel costs anywhere" we signed up for a travel club at the tune of $4995.00. Their presentation promised the lowest cost on travel anywhere anytime. So we signed up and a month later followed their instructions. We were to go on their website and submit our request for our vacation and they would contact us with several options and costs. So we waited, and waited. After two weeks, nothing. So we went on their website again and waited again-nothing. So I then complained to our credit card company. Told them what had happened-nothing. Then I showed them a video on Trip-Advisor where a TV station i NC tried to interview them. They of course, hid their faces and wanted nothing to do with publicity. To make a long story short, I got no satisfaction from our credit card company(Bank of America-cancelled card) and I have paid almost 5K for absolutely nothing.
Reason of review
Poor customer service
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