gravitypope
gravitypope Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
gravitypope has a 1.7 star rating from 1 review; customers are mostly dissatisfied and praise the in‑store leather boots selection but report poor treatment of loyal shoppers and high prices.
Positive Feedback
Shoppers note a good in‑store selection of leather boats and accessories and value the convenient location.
Negative Feedback / Risk Areas
- Reports of rude customer service and ignored escalation requests
- No proactive price adjustments or fair handling of discounts
- High price level and dissatisfaction reflected in gravitypope customer complaints
Key Takeaways for Future Customers
- Read gravitypope reviews before purchasing and confirm discount policies
- Ask about price adjustment and return procedures at checkout
- Consider buying directly from the footwear brand if loyalty and refunds matter
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
gravitypope has a 1.7 star rating from 1 review; customers are mostly dissatisfied and praise the in‑store leather boots selection but report poor treatment of loyal shoppers and high prices.
Positive Feedback
Shoppers note a good in‑store selection of leather boats and accessories and value the convenient location.
Negative Feedback / Risk Areas
- Reports of rude customer service and ignored escalation requests
- No proactive price adjustments or fair handling of discounts
- High price level and dissatisfaction reflected in gravitypope customer complaints
Key Takeaways for Future Customers
- Read gravitypope reviews before purchasing and confirm discount policies
- Ask about price adjustment and return procedures at checkout
- Consider buying directly from the footwear brand if loyalty and refunds matter
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Calgary, Alberta
I had to get very angry to have a price adjustment after making a purchase 10 prior to black Friday Sale
- - 20+ year customer says clerks didn’t mention Black Friday.
- - Pickup lacked sale info.
- - Price adjustment denied; customer says they were gaslighted.
Gravity Pope manager refused to make any contact with me when I asked to have a manager phone me to discuss the condescending and accusatory manner in which I was treated for asking for a price adjustment 10 days after making a $600.00 purchase.The entire sore went on for 20% off. I have been a customer at this company for twenty years. Staff all know me
Only if I am financially compensated with an apology. Otherwise I take my money elsewhere.
When I went in to pick the items up, I was greeted by a clerk who knew me as I am a regular customer. They didn't even bother to tell me about the upcoming Black Friday sale. Ten days after I picked up the items they went on sale for Black Friday at 20% off. I emailed politely asking for the price adjustment and was gaslighted told I was a problem and was goaded in a place of anger after all this time showing my customer loyalty for so many years.
I WAS SO SAD AND SO SHOCKED. AM ALMOST CRYING AS I WRITE THIS.
I even told the clerk I wanted to get my daughter-in-law a wool beret for Christmas, and he still didn't tell me about the Black Friday sale. I asked to have my complaint escalated to upper management and have been ignored.
- Have a good selection of leather boats brick and mortar
- No respect for long term loyal customers
Preferred solution: A compensatory store credit of $200.00
User's recommendation: Go directly to the footwear website and buy from them. This company DOES NOT respect customers, especially repeat and loyal ones
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