Graveandgarden.com will not stand behind their products and hides!

We purchased some items from graveandgarden.com, and one of them lasted barely 3 months before failing. When I phoned them, "Shirley" told me to call back in the spring. When I called back in the spring she said she'd get back to me, which she never did. Subsequently she was obviously screening her calls and refused to answer any more of my phone calls. This company sells items that people buy who are grieving for their loved ones, and want to do something nice to honor their memory. Save your money and shop elsewhere; I found them to be extremely unprofessional and ignorant.
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#941477

We go out of our way to please all of our many customers. We too greive.

It looks as though this customer called in April when our Mother passed away, and maybe we missed her call somehow. If she would leave her name or call us back we would have the opportunity to make it right.

We apologize that she feels overlooked. I am so happy that the other solar lighted products that she claims to have ordered from Grave and Garden-- in another online grievance-- are in good working order.

ID
#492060 Review #492060 is a subjective opinion of poster.
Loss
$35

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