Anonymous
map-marker New York, New York

I can't get my order through

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I'm trying to order through GRAV always says too many attempts which means the site needs to be reset by the company and that's almost impossible. They probably go through cloud flair, checking with other customers that have the same problem. It's basically give it up and go to another company that sells the same product. Yes, totally frustrated. After matching sidewalks, motorcycles bridges, you think that would be enough? Too many attempts needs to be hard reset by the company. Well I'll give it a shot and maybe 6 months to a year
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User's recommendation: Smoke Cartel

Anonymous
map-marker Kansas City, Missouri

Just trying to place an order

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There is no service there. I have emailed and called but they are too busy counting their money to respond to their customers. They do not have the capability to respond or they just do not care!
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User's recommendation: Find another company to by from

Stephen T Uww

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective glass joint

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They are still blaming Covid for a delay in response from customer support. I just want to contact someone about my problem
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Preferred solution: Replacement

Jo T Jaq
map-marker Westminster, Maryland

I cannot reach anyone. Did not receive my discount code

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There is no customer service phone that works. I gave my email for a discount. Never received. As is the case here - I do not appreciate the difficulty in getting help. Needing 100 words? Is this a college essay! I have no other details. No phone no discount. Im now going to just type nonsense. Mary had a little lamb. She didnt have a bong. She mustve used this wrnsite
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User's recommendation: Go elsewherr

1 comment
Guest

I hear you. I'm having the same problem.

I had no problem ordering from grav last year, Maybe I made a mistake but it always says too many attempts and right when I try to hit my address it won't let me go any further.

Too many attempts. I guess I'll go to smoke cartel

Anonymous
map-marker Buffalo, New York

Can’t buy product

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I cant seem to order my 7 pack of glass joints with mouthpiece it tells me something like the billing address is wrong but Ive made other purchases after on another site and had no problem call me at (716) 696-**** so I can fill my order i hope we can come to an agreement and let me order my glass joints
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Richard m Ypi

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Verified Reviewer

Pissed that it broke the mourhstem by picking it up

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Mouthpiece broke just by picking it up. I'd like to buy another of the same , or even a bit more. But ; I'd like some help on the price.thank you , Sincerely, Richard a maus
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Loss:
$75
Pros:
  • Beautiful
Cons:
  • Broke

Preferred solution: Price reduction

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