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Grasshopper

Grasshopper

grasshopper.com
What is your customer experience with Grasshopper?

Grasshopper Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Grasshopper has a 3.8 star rating based on 6 reviews, consumers are mostly neutral and 100% would likely recommend. Rating mix roughly 60% positive / 40% unfavorable. Reviewers value customer service and billing practices; price level reported as low.

Key Takeaways for Future Customers

  • Read Grasshopper reviews and verify plan details before subscribing.
  • Confirm billing and subscription charges up front.
  • Expect limited live support for urgent setup needs.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unable to contact live person.
  • Billing confusion and high monthly charges reported.
  • Order, delivery, and refund issues mentioned.

Positive Feedback

Some customers praise helpful customer service reps and functioning app; products work well when delivered.

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Media from reviews

Grasshopper - It's not work
Grasshopper - It's not work - Image 2
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Show reviews that mention
charges plans job shoes marks trim scuff order money address
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Anonymous
map-marker Williamston, South Carolina

Solar lights order

No I didn't get it resolved. I told them my new address but they still tried delivering to my old address and when they couldn't my order ended up in California. I either want my order or my money back.

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Adrie Lim

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Owensboro, Kentucky

Love the shoes

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Unable to contact! I love the shoes; they are great, but unable to remove scuff marks on white trim.

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Miles H Mqh
map-marker Tustin, California

High monthly charges

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This company does not communicate well or effectively. They need to do a much better job explaining charges and plans.

Loss:
$50

Preferred solution: Price reduction

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Reginald J Pet

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My phone number on my website is incorrect

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My phone number on my website is incorrect I need help to replace my telephone number on my website. If I cant get any help, I will be counseling my subscription with grasshopper.

Loss:
$1000
Pros:
  • Having the good service that i once had is no longer available
Cons:
  • Not being able to speak to a live person

Preferred solution: Price reduction

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Rodney D Orx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Im just starting my business and i need to be able to talk with someone

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There's no more to say. I did the trial offer and it's not that I wouldn't use this company, but as I was waiting and I held on, no one came. So that's all.

Loss:
$20

Preferred solution: nothing but if they can give me something i would come back if they give me 3 month free so i will pay for a year or 6 months but have to give me 3 months

User's recommendation: hire my people or get another domain

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Zaynab Swd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

App not making outgoing calls

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Thanks for helping me with my phone issues, everything thing is working properly, the customer service representative was very helpful

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Sven Cwd
map-marker Coimbatore, Tamil Nadu

It's not work

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Grasshopper - It's not work
Grasshopper - It's not work - Image 2

Complain. It's not good so l want return. I want money...plz .I want i want...

...so give my money plz

Loss:
$789
Cons:
  • Fake

Preferred solution: Full refund

View full review

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