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Verified Reviewer New Reviewer

This company is the essence of inept

Here is a short list of things that went wrong since September of 2021. The general billing was never corrected until September of 2022 (and is still being corrected). We had listed a fax line on one of our locations, but at the last minute decided we didn't need it...
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ID
#4131778 Review #4131778 is a subjective opinion of poster.
Location
Louisville, Kentucky
Cons
  • This company is the essence of inept
Loss
$3000
Preferred solution
out of contract with no fees

No phone service

1.0
Our phone service is out every single week and on the weekends, they refuse to fix it and I have a business account.
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#3873834 Review #3873834 is a subjective opinion of poster.
Location
Delaware, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Stay Away!

1.9
Billing problems for the first 7 months of service, over and over told it was corrected and an adjustment made. Now service down for 2 days with customer service "unable" to do much, customer service email boxes full - including the main trouble box.

User's recommendation: do no use this company.

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ID
#2330750 Review #2330750 is a subjective opinion of poster.
Pros
  • Availability
Cons
  • Poor customer service
  • Billing
  • Deceptive contracts
Loss
$1000
Preferred solution
Price reduction
New Reviewer

Deceptive Business Practices

1.9