
Unclaimed
Granite Telecommunications Reviews
5K
CLAIMED LOSSES
4
TOTAL REVIEWS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThis company is the essence of inept
Here is a short list of things that went wrong since September of 2021. The general billing was never corrected until September of 2022 (and is still being corrected). We had listed a fax line on one of our locations, but at the last minute decided we didn't need it...
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ID
Location
Louisville, Kentucky
Cons
- This company is the essence of inept
Loss
$3000
Preferred solution
out of contract with no fees
No phone service
Our phone service is out every single week and on the weekends, they refuse to fix it and I have a business account.
ID
Location
Delaware, Ohio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerStay Away!
Billing problems for the first 7 months of service, over and over told it was corrected and an adjustment made. Now service down for 2 days with customer service "unable" to do much, customer service email boxes full - including the main trouble box.
User's recommendation: do no use this company.
ID
Pros
- Availability
Cons
- Poor customer service
- Billing
- Deceptive contracts
Loss
$1000
Preferred solution
Price reduction
New Reviewer