Granite Seekers Reviews
Granite Seekers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed-to-negative sentiment: multiple reviewers report high prices, long turnaround, and unresolved quality issues leading to project abandonment.
Positive Feedback
Some customers praise design help, good selection of quartz and granite, and competitive pricing at sister shops like N2Granite in Mooresville.
Negative Feedback / Risk Areas
- Recurring reports of poor workmanship and repeated callbacks in Granite Seekers reviews.
- Persistent communication breakdowns and slow turnaround time noted by multiple customers.
- Denied refunds and contract disputes appear in Granite Seekers customer complaints.
- Perceived high price level versus service received undermines value.
Key Takeaways for Future Customers
- Get a detailed contract and documented schedule before signing to reduce risk of delays.
- Confirm refund and dispute terms in writing given past issues with refunds.
- Inspect workmanship at each stage and ask about customer service escalation paths.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed-to-negative sentiment: multiple reviewers report high prices, long turnaround, and unresolved quality issues leading to project abandonment.
Positive Feedback
Some customers praise design help, good selection of quartz and granite, and competitive pricing at sister shops like N2Granite in Mooresville.
Negative Feedback / Risk Areas
- Recurring reports of poor workmanship and repeated callbacks in Granite Seekers reviews.
- Persistent communication breakdowns and slow turnaround time noted by multiple customers.
- Denied refunds and contract disputes appear in Granite Seekers customer complaints.
- Perceived high price level versus service received undermines value.
Key Takeaways for Future Customers
- Get a detailed contract and documented schedule before signing to reduce risk of delays.
- Confirm refund and dispute terms in writing given past issues with refunds.
- Inspect workmanship at each stage and ask about customer service escalation paths.
Charlotte, North Carolina
To point customers away from Granite Seekers and to a really good company
My review is already online with the account of the dealing with Granite Seekers. Drug the install over three months while we were with an unusable kitchen. Mistake after mistake.
User's recommendation: Use N2Granite in Mooresville. Excellent designer, excellent workmanship, and really good prices! Great selection of Quartz and granite
Charlotte, North Carolina
Horrible experience
- - Early problems and poor workmanship.
- - She did not take responsibility for the damage; we paid to end it.
I wish I had seen this first review! In a nutshell, we had almost the exact same experience.
After having some early problems, we tried to fire her and get a refund, but she would not let us out of the contract. It went downhill from there.
She would not take responsibility for breaking things, poor workmanship and took no ownership to all the problems that occurred. We finally paid her to put an end to everything.
User's recommendation: Do Not Use
First of all...I took this client shopping for stone 6 times. She finally made a decision and paid her deposit .
I took her a 7th time to select which 2 of the 3 slabs. She said you just pick them she was busy . She then showed up and went nuts because she didn’t like the 2 slabs that matched. She had picked these two on her selection sheet but she then accused me of switching the slabs which is obviously not possible.
I had spent endless hours with her working on her paint color with her artist who recommended me . I also sized up her new furniture she was buying for her Family Room. I also took her shopping for sinks and faucets from Ferguson only so she could see them and when I billed her for the sink as per her request....she accused me of scamming her for $100 since they were on line which by the way I told her. After all this she picked another stone which honestly did nothing look good with her paint of backsplash.
After this she would not let me in the house and her husband took over the job and they left for Montana. There were problems with the install but we fixed everything of course. They of course didn’t pay all the bill and we had already given them a huge discount.
Her husband took over communicating with me and in three weeks there were 57 texts. By the way ...i also received texts from her saying how kind and patient I was with her.
Charlotte, North Carolina
DO NOT USE GRANITE SEEKERS
- - Edging on first delivery was wrong.
- - The installer was fired after eight trips; the granite was removed and a refund was denied.
Attempted to have granite installed in kitchen
It was the worst experience I have ever had. At first Adair appears to be very nice to work with in regard to picking out the granite but once the granite was to be installed that is when the poor workmanship, poor communications and broken promises began. On the first delivery the edging of the granite was wrong , Second attempt they cracked the granite and did a poor repair job. This went on and on with problem after problem requiring 8 trips to our home. Adair made excuse after excuse and did a poor job managing the project. On the 8th trip she was fired and the granite was removed. She promised she would refund our money the next day. The next day we received a email saying she would not refund our money
This comment is completely untrue! Obviously from another competitor.
We have Never removed anyone’s some and we have never been asked to!!! We have never had to give a refund ever! In the history of our business .
I think it’s sad this web site allows these fake reviews ! We have lots of lovely reviews so you can read how beautiful our work is...
Replying to
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Just read the reviews… there isn’t one good one anywhere. Every review we read complained of poor work and unprofessionalism, some were going to civil court for paying for products and services they did not receive. We decided to not use this company based on multiple bad reviews.
From Granite Seekers …We never did a job for these people and this is obviously just someone that needs business . We would never and have never left anyone without a counter top for even two weeks .
Sad that people are allowed to write these reviews that don’t even know our services .
Most of our customers give us a 5 Star rating. We don’t do work in the area of this client .
This is not even a review from a client ! This is someone from from another granite company .
We have never worked on a job 3 months and our kitchens are done in 3-4 weeks. The person that wrote this obviously uneducated.