New Reviewer

Grand Royal Vacations - Vacation Ownership Review

What's crazy is I got the info from a family member. Grand Royal Vacations called me we paid half up front for 4 days trip to Kissimmee,Fl. Our account was hacked so we had changed bank info. Grand Royal Vacations tried to run card again without authorization, before i could inform them of what happened. However I'm calling today and phone number is temporarily unavailable 888-851-****, tried to send email confirmation@***.com and it says the address isn't found. We are only at a loss of 154.50, but my family was looking forward to going. It's sickening how people prey on others for a get rich quick scheme.
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#994333 Review #994333 is a subjective opinion of poster.
Grand Royal Vacations Vacation Ownership
Reason of review
Problems with payment
New Reviewer

Grand Royal Vacations a total rip off

I was called by Grand Royal Vacations and asked to buy two vacations for $618. I investigated this company and found out they are located in Florida. I went on the Florida Attorney General's website and did not see any complaints about them so my husband and I signed the contract that they sent to my email address. Later I tried to book a vacation and I was told that the vacations described to me on the phone were not available. The woman I spoke with was Janette Torres, one of the owners of Grand Royal Vacations. She sent me a list of resorts available. When I picked a resort, I did not hear back about confirmation of my vacation, then it happened again -- the list was changed and then I picked another resort for my vacation and did not get a confirmation of a vacation. This went on and on. They change the resort list or say that the dates I want are not available, etc. DO NOT BUY A VACATION on the phone from anyone, especially from Grand Royal Vacations (home office is in Florida).
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#906715 Review #906715 is a subjective opinion of poster.
Hillsborough Township, New Jersey
Grand Royal Vacations Vacation Ownership
Reason of review
Problem with delivery
Preferred solution
Full refund


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Vacation Ownership


Grand Royal Vacations is an online platform showcasing a large selection of promo holiday packages and discount resorts in a number of destinations in North America and APAC. All-inclusive vacation gateways present varied options to visit and rejuvenate in the Caribbean. Mexican Cancun, Puerto Vallarta, Cabo San Lucas and Dominican Puerto Plata and Punta Cana, etc. are among hotel suite packages for 5 days 4 nigh stays. Other holiday offerings by Grand Royal Vacations include some destinations in Southeast Asia’s Indonesia and Thailand as well as sandy beaches of Florida and South Carolina.

Grand Royal Vacations reviews and complaints

Grand Royal Vacations is ranked 422 out of 1324 in Hotels and Resorts category

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