Grand Paws Place Reviews
2 TOTAL REVIEWS
Grand Paws Place - Dog Boarding Review from Chaska, Minnesota
If you love your dog, don't bring it here!!! The owner is only in it for the money! She does not care about the dogs whatsoever! I offered her more money is she could walk across her yard to let my elderly dog out one more time before bed, but no, she said her get told her it was ok to keep them kenneled for 12 hours! She didn't give a rats behind that my dog was 12 and couldn't do that! Not to mention they list someone's dog who then got hit by a truck!! Don't believe the good reviews. They are fake!
Grand Paws Place Dog Boarding
Reason of review
Grand Paws Place Monticello MN let my dog loose then called the cops on me!
I was going on a week vacation and took my dogs to visit Grand Paws Place for the day so they could get aquainted with the place. I had a hard time getting anyone on the phone so left a message as to when I would bring them. NO CUSTOMER SERVICE ONCE I GOT THERE EITHER. I left them ther for 4hrs then when I went to get them a younger girl brought my dogs into the room and they were not on their leashes- just walking around free. She asked me to fill out the paperwork and she was holding the leashes. Just then another customer walked in and had the door open. My dog immediately went over to check her dog out and the lady let my dog out. My dog took off running and I followed her but she ran into the corn field and was gone. I COULDN'T BELIEVE what just happened. I ask the owner, who just now came out from who knows where, if she had a number to call for animal control so we could get people to start looking for her before she runs into the nearby highway. Her response was; "NO I've never had this happen" I asked why she didn't have a double gate at her entrance like most kennels, so this couldn't happen. She went on to blame me for letting her go out. I explained that she wasn't in my possession and was NOT brought out on a leash. She started yelling at me that she had no responsibility for what happened. I was shocked that she didn't offer to help in anyway, she did not acknowledge any sympathy or concern that my dog was running loose!!! She THEN told me to leave her property because I was upset that my dog was in danger. I told her I would not leave in case my dog came back. She called the police because I wouldn't leave. She called me names and made up that I was harassing HER! DO NOT BRING YOUR DOGS TO THIS PLACE. This woman has no idea how to care for dogs and wouldn't lift a finger to help when one was in danger. She has no idea how to interact with people either- a real hothead with no common sense.
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