Grand Patio
Grand Patio Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Grand Patio has 1.8 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay Away from Grand Patio".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Grand Patio has 1.8 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay Away from Grand Patio".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
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Verified Reviewer
Grand Pation does not honor their stated warranty on products
We ordered an outdoor umbrella from Grand Patio, It came with a 1 year warranty. Color faded badly in less than 9 months so red is now streaky, looks like a dirty circus tent...
When I contacted them they first took a month to respond to 4 written requests for warranty service or a refund. Sent photos of the terrible looking streaked umbrella...Then they indicated that the manufacturer said it was partly our fault, the umbrella must have gotten wet and closed when wet.
(REALLY, isn't the purpose of an OUTDOOR umbrella to protect from sun and rain...)
The top which is not the folded part is also faded, but they stopped responging when I pointed that out... Bottom line is they do not want to stand behind a warranty they stated on their website, and I am pissed and will pursue under the Consumer Propection Act, a full refund not instead of a replacement umbrella as I don't like to deal with shady companies,,,
- Does not stand behind products they sell
- Not honorable
Preferred solution: Full refund
User's recommendation: Stay Away from Grand Patio
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