Grand Pacific Resorts
Grand Pacific Resorts Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall: 1.0 star and consumers are mostly dissatisfied with Grand Pacific Resorts.
Positive Feedback
Guests note the properties themselves are acceptable and describe the resorts as decent.
Negative Feedback / Risk Areas
- Recurring unresponsive customer service and unresolved issues noted in Grand Pacific Resorts customer complaints.
- Billing practices and high price level create dissatisfaction.
- Reservation site errors have caused lost weeks and booking confusion.
Key Takeaways for Future Customers
- Check recent Grand Pacific Resorts reviews before booking and document reservations carefully.
- Expect potential delays in customer service responses and verify charges for billing and refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall: 1.0 star and consumers are mostly dissatisfied with Grand Pacific Resorts.
Positive Feedback
Guests note the properties themselves are acceptable and describe the resorts as decent.
Negative Feedback / Risk Areas
- Recurring unresponsive customer service and unresolved issues noted in Grand Pacific Resorts customer complaints.
- Billing practices and high price level create dissatisfaction.
- Reservation site errors have caused lost weeks and booking confusion.
Key Takeaways for Future Customers
- Check recent Grand Pacific Resorts reviews before booking and document reservations carefully.
- Expect potential delays in customer service responses and verify charges for billing and refunds.
Turn one complaint into a collective action
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Verified Reviewer
Lost week
- - Own 3 weeks at Carlsbad Beach Inn: 9, 10, 11; use 9 & 10, bank 11.
- - This year week 11 (room 236) banked twice; week 10 removed; I did not bank 10.
Happy New Year. We own 3 units at the Carlsbad Beach Inn resort: Weeks 9, 10, and 11.
We always use weeks 9 and 10 at the Inn and bank room 11. This year, your reservation site banked room 236 for week 11 twice when I was banking room 2027, and it took away my week 10 for this year. You can see by my records that I never banked room 10, but it is gone. You can see by my profile that I never banked week 10, room 133, and yet your representatives say it's gone, so I can't stay my 2 weeks at Carlsbad Inn.
Please show me where each banked week was used. I wrote to your customer service, but they never answer, and I asked the BBB to help. I see many others have had issues with the site. Perhaps an update or revision is needed.
Please help me send this issue to the correct person. Thank you.
- Decent resirts
- Customer service
Preferred solution: My missing week returned.
User's recommendation: never use this company!Hard to contact and can never resolve your issue
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