Grand Eastonian Hotels and Suites
Grand Eastonian Hotels and Suites Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Grand Eastonian Hotels and Suites has 1.7 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location and location only.
Cons: Lobbly was equivalent to motel 6.Recent recommendations regarding this business are as follows: "Keep your fingers crossed for a clean and sanitized room that doesnt have you sick in bed from your stay.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Grand Eastonian Hotels and Suites has 1.7 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location and location only.
Cons: Lobbly was equivalent to motel 6.Recent recommendations regarding this business are as follows: "Keep your fingers crossed for a clean and sanitized room that doesnt have you sick in bed from your stay.".
Review authors value the most Website. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
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Verified ReviewerHorrible Stay
The manager offered a refund which ment no stay and drive home an hour away. Waite until tomorrow and see if pool reopens.
It didn't. Or a discount on our next stay. Discount unknown. For another stay?
I'm still recovering with flue like symptoms. Thank you, but no thank you.
Service= Disservice Breakfast= Ide rather pay
The disappoint of the kids wasn't the worst of it. Staying in the most expensive room (The Flat) was horrific. I overlooked smudges on windows and dirty coffee table. I brought disinfective wipes, not the end of the world..
But it was the pillow in the hall closet with yellow brown drewl like stains all over it that really made my skin crawl. When asked for new sheets. They wanted us to go downstairs at 12am. After waiting and waiting I went to leave the room to go downstairs where I found the requested sheets and pillow case left on the dirty floor.
Is cleanliness so hard in a time of Covid? It certainly is for this Hotel. At the end of the day, I could have saved $320 allowing my kids to run free in my own home. Not to mention a trip to the Doctors office.
Yes, I was sick the very next day. I had to take off work the following Monday. In addition, the so called $300 hold has yet to be applied back to my account 3 days later. A charge never told or explained at check-in.
Just charged.
This is the worst hotel I have ever stayed at in my life! I would choose The Best Western in Tannersville anyday over this false advertised, filthy, and service that was a disservice to us all.
- Location and location only
- Lobbly was equivalent to motel 6
Preferred solution: Full refund
User's recommendation: Keep your fingers crossed for a clean and sanitized room that doesnt have you sick in bed from your stay.
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