Lavonia Uzt
map-marker Aliquippa, Pennsylvania

Not satisfied with customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Very rude customer service employee. Was very short with me and condescending. He told me to just check online because we dont do a wait list for reservations.

View full review

User's recommendation: Make reservations early

Lavonia Uzt
map-marker Aliquippa, Pennsylvania

Dissatisfied with customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

When I called for reservations the young man said they were filled for May 7th. I asked it I could be put on a waitlist if there was a cancellation.

He very rudely advised we dont do that and we very seldom get any cancellations. I asked how would I know if something becomes available, he told me just look online. He was certainly very short with me and wanted to rush me off the phone.

I thought that was his job to answer customer questions. I really wanted to bring my 60th birthday party there for brunch, but Im having second thoughts about considering coming back for anything.

View full review

User's recommendation: Book early and hope you get someone pleasant and helpful to speak to.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article