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Grand Concourse

Grand Concourse

www.grandconcourserestaurant.com
What is your customer experience with Grand Concourse?

Grand Concourse Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Grand Concourse has 3.1 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Make reservations early", "Book early and hope you get someone pleasant and helpful to speak to.".

  • Review authors value the most Diversity of Products or Services. Consumers are not pleased with Website and Customer service. The price level of this organization is medium according to consumer reviews.

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Lavonia Uzt
map-marker Aliquippa, Pennsylvania

Not satisfied with customer service

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Very rude customer service employee. Was very short with me and condescending. He told me to just check online because we dont do a wait list for reservations.

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User's recommendation: Make reservations early

Lavonia Uzt
map-marker Aliquippa, Pennsylvania

Dissatisfied with customer service

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When I called for reservations the young man said they were filled for May 7th. I asked it I could be put on a waitlist if there was a cancellation.

He very rudely advised we dont do that and we very seldom get any cancellations. I asked how would I know if something becomes available, he told me just look online. He was certainly very short with me and wanted to rush me off the phone.

I thought that was his job to answer customer questions. I really wanted to bring my 60th birthday party there for brunch, but Im having second thoughts about considering coming back for anything.

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User's recommendation: Book early and hope you get someone pleasant and helpful to speak to.

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