Anonymous

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Verified Buyer
| map-marker Huntley, Illinois

Poor customer service

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Contains 1 confidential file for company representatives

They never gave us our mail-in rebate!! It has been over a year.

They kept saying 8-12 weeks every time I would reach out.

After countless emails and saying theyll check on it. Extremely frustrating.

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Anonymous
map-marker Lake Zurich, Illinois

Price change

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Grand supposed to refund difference from sale price, on delivery day. To what I paid one week earlier. Approximately $150.00

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User's recommendation: buy from grand but like anyone else do your homework

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