GradCity Reviews
GradCity Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GradCity has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; reports cite poor organization, high price level, and failures in trip coordination.
Positive Feedback
Staff Greg and Dave were noted as trying to help during a problematic Hawaii trip, showing some on-the-ground effort.
Negative Feedback / Risk Areas
- Poor organization and planning, including scattered flights and separate departure days.
- Accommodation issues: forced rooming rules and inadequate hotel placement leading to extra Uber costs.
- Complaints about customer service, discounts and special offers; those researching GradCity reviews report service model and booking failures.
Key Takeaways for Future Customers
- Expect high prices and confirm rooming and flight details in writing before travel.
- Document issues for potential refunds and monitor common GradCity customer complaints about coordination and support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GradCity has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; reports cite poor organization, high price level, and failures in trip coordination.
Positive Feedback
Staff Greg and Dave were noted as trying to help during a problematic Hawaii trip, showing some on-the-ground effort.
Negative Feedback / Risk Areas
- Poor organization and planning, including scattered flights and separate departure days.
- Accommodation issues: forced rooming rules and inadequate hotel placement leading to extra Uber costs.
- Complaints about customer service, discounts and special offers; those researching GradCity reviews report service model and booking failures.
Key Takeaways for Future Customers
- Expect high prices and confirm rooming and flight details in writing before travel.
- Document issues for potential refunds and monitor common GradCity customer complaints about coordination and support.
Stay away
- - Unorganized Hawaii trip for 11 seniors; flights scattered.
- - Three moms helped plan trips.
- - Hotel didn't meet four-per-room policy; slept on a couch.
I went to Hawaii with 11 seniors. It was a horrible experience.
It was so unorganized.. if it wasn’t for the 3 moms that went we and kids would have not had any excursions. They hotel was a joke.. Grad City said we had to have 4 people to a room..
didn’t accommodate that.. had to sleep on a couch bed. The 3 free events they planned was ridiculous. We had 2 grad city guys , Greg and Dave ..
they did there best but they had no idea about Hawaii. On the flights we were all scattered, did not sit together. Also 2 of our kids were on a separate flight and on a different day. That was a major screw up.
Our hotel was far from anything so we had to pay for our own Uber.
Grad city didn’t even know schedule for tours .. do not go through them ..
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