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2.6 Based on 26 reviews
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  • Customers like
    • Professional experience from beginning to end 2
    • Product and the people 1
    • Satisified 1
  • Customers don't like
    • Customer service 3
    • Delivery delays 2
    • Handling of billing and customer service 2
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I purchased a building in 2014 for 2,779 put a 700 down payment which they took taxes from that...which brought my down payment down to 648.16...leaving a total of 2130.84 left to be financed...i have payed all of my payments in a timely fashion which was 98.65 with the tax equalled 107 and some change each month...well i called to talk to a representative because something looked kind of shady with my contract....she told me on her screen it... Read more

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I posted the original review entitled "Graceland Portable Buildings - Stay away from Graceland again, more interested in initial sale than customer service". The same day I posted the review I also sent an email to the corporate office essentially talling them directly everything I had put in my review. Shortly thereafter (Same or next day) I received a call from the regional sales manager for my region. He said he had seen my complaint and... Read more

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The Graceland building came with parts of the inside wall peeled off. It was thin sheets glued onto what looks like particle board. I went back to the sales guy, and he said that it's quality lumber. But I had my doubts. I can't believe that it passed inspection like that, with the particle board showing. And it was confirmed when I tried to paint the outside, and what looks like glued on thin sheets that had peeled off could be seen. ... Read more

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i have read many of the comments on this site and there seems to be a great deal of misunderstanding regarding the delivery of these buildings. Several folks seem quick to point the finger at Graceland and holding them responsible for issues stemming from the delivery/retrieval of these portable buildings. If folks listen and read their contracts it should be apparent that the delivery/retrieval of these buildings is contracted out to... Read more

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Order a portable building first part of August was told be delieved in 3 weeks first part of October no portable building yeeeet!!!!!

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Trying to get my 2nd building in. This has been a LONG process. The driver said he could not make it with a straight shot through a 16' gate with a 14' building. Between the 4 people living on this land we have 80-100 years trucking experience, with some of these years being "OD" (over dimension). So, I have had part of the gate removed (2.5 hours, and it will be close to that to fix it). I requested another carrier. I was GUARANTEED another... Read more

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I am currently purchasing my 5th building from Graceland of Azle, TX. I haven't had one single issue with any of my out buildings or the customer service. The company calls if I miss a payment or am late, they have never threatened to repossess. It has never been anything but an enjoyable experience dealing with this company and that particular dealer. I will continue to buy from them as needed.

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I purchased my building at Graceland Portable building in Whitesboro TX. I initially ordered a 12' X 36" building but then had some of my needs change and decided I needed a 14'X40' building. I was assured the original design (since it had only been a few days) would be destroyed and the new design would be completed. Graceland cashed both my deposit checks (they were only supposed to cash the second one) and took nearly 2 months to refund me... Read more

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My Name is Stuart I just ordered A Building from Graceland without reading any reviews. It took 2 weeks to build and Deliver .Can't Beat That ! Allison in Sales , Ruben In Dispatch , Audra setting up Delivery , and Anthony in Delivery and Setup . Thank You for A outstanding Job . I Say Graceland Buildings are very well Built or just Go to Lowe's and look at there Junk . The price for A Graceland Building is not much more and Very well Built .... Read more

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