New Reviewer

Negative rating and should not be in operation.

This establishment is located in Brooklyn NY and serves mostly low-income families. The employees are very abusive, disrespectful, condescending and unprofessional when dealing with the grieving families. Funeral Director Rachel Doris is extremely abusive, overly aggressive, dismissive when servicing clients and other co-workers. Miss Doris is often referred to as a PITBULL because of her unprofessional demeanor. Her supervisor/s are aware of Miss Doris's behavior as many complaints have been made against her, but no corrective measures have been in place to correct this individual's work attitude.
View full review
ID
#1791493 Review #1791493 is a subjective opinion of poster.
Service
Grace Funeral Chapels Customer Care
Pros
  • Great location
Cons
  • Staff is very unprofessional
Preferred solution
Additional training and termination of Rachel Doris

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article