Negative rating and should not be in operation.
This establishment is located in Brooklyn NY and serves mostly low-income families. The employees are very abusive, disrespectful, condescending and unprofessional when dealing with the grieving families. Funeral Director Rachel Doris is extremely abusive, overly aggressive, dismissive when servicing clients and other co-workers. Miss Doris is often referred to as a PITBULL because of her unprofessional demeanor. Her supervisor/s are aware of Miss Doris's behavior as many complaints have been made against her, but no corrective measures have been in place to correct this individual's work attitude.
Grace Funeral Chapels Customer Care
- Great location
- Staff is very unprofessional
Additional training and termination of Rachel Doris
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