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New Reviewer

A reward

I am Striker Kills and I redeemed a reward, it said it was coming in an hour and I have still not got it. I know you guys do not scam since I have gotten rewards previously this one is just delayed. Please try to resolve the issue. Thank you.

User's recommendation: If it takes a while just email customer service.

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ID
#2417447 Review #2417447 is a subjective opinion of poster.
Product
Roblox Gift Card
Preferred solution
Deliver product or service ordered

Just being able to contact grab is impossible.

I deposited 1000 peso at 7Eleven Manansala Rockwell Makati but transfer never happened into my account, i have checked with 7Eleven and they have shown me documented proof they sent the transfer to grab. However contacting you has been impossible to date, can you help me with this issue.At the moment nil
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ID
#2155955 Review #2155955 is a subjective opinion of poster.
Location
Makati City, Manila
New Reviewer

DONT USE GRABPOINTS

GrabPoints is a site where you can complete offers to earn gift cards and real money. After I spent more than a week on it using the apps repeatedly that I chose to play on, I finally got to more than 17,000 points on it and used 10k to get a League of Legends gift card. I was happy and waited 3 days until the finally will get my reward. Except on the third day, I got a message from the support team saying they needed a security check. I told them I don't understand why they needed a security check and that I couldn't give them the information that they needed, which was a bill with my name on it or a picture of something to do with my employer (I canceled my account now, so I can't quote the exact wordings). Is there such AI that can click on an offer and play games over the course of a week, and would it do so for 10 dollars??? Either way, it is in the terms of service to provide the information needed, which no one reads. I feel ripped off. They may have done this to scam younger people who can't provide the information, so their rewards are disqualified and their account gets suspended. Nothing was fishy about my account, so everyone gets this message. At the very least, you should expect to spend more than a week on this app to get 10 dollars worth and then about 6 days to get your gift card of choosing, after they do a SECURITY CHECK on you, as if you're there to bomb a *** plane or spend millions of dollars on AI that can *** their system. After I sent them a long email about why I thought this was stupid and why I couldn't give them the information needed, I got an email back saying that it's in the terms of service to provide the information, sorry and keep using our app. WHY WOULD I USE UR APP IF YOU DON'T GIVE ME WHAT I WANT. I'M NOT GETTING ANYTHING OUT OF USING IT. Summary: It's like signing a legal document that you didn't read, and in the end you get scammed.
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1 comment
#1672997

The 30k was meant to be $30, I don't know how I messed that up so badly haha

ID
#1514739 Review #1514739 is a subjective opinion of poster.
Service
Grabpoints Survey Service
Cons
  • Did not give me my reward
Reason of review
Problems with payment
Loss
$30000
Preferred solution
Let the company propose a solution
New Reviewer

Resolved: Reward denied due to "seeing something outside the norm".

Update by user Dec 21, 2018

Full payment received.

Update by user Dec 21, 2018

Resolved. I have recieved my code as promised, after significant hassle in doing so. Thanks for being legit and not a scam.GrabPoints absolutely *does* pay, but they make it a huge hassle with their anti-fraud / verification.Be warned, you will need Photo ID as well as a Utility Bill of some sort (if you just have one, if things aren't in your name as in your utility bills are paid for by another, you're screwed!)

Update by user Dec 19, 2018

UPDATE: I have received word from GrabPoints that I will receive my reward!Once I get my reward, I'll change the review scores and explain my overall experience.It truly shows that going out of your way to post reviews gets results.

Original review posted by user Dec 18, 2018
SCAM ALERT!!! This site explicitly denied my reward after I spent hours working on surveys for "something being outside the norm". I've used similar services such as PrizeRebel, InstaGC, Swagbucks and more without any issues. You know a site is sad when they're too cheap to even pay out a 5$ Steam Gift Code for me to pick up some steam games with on the summer sale, near Christmas too! Way to ruin the holidays, GrabPoints. Avoid. Use one of the many other legitimate services instead.
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Resolved
ID
#1426878 Review #1426878 is a subjective opinion of poster.
Location
Ryde, New South Wales
Service
Grabpoints Rewards Program
Pros
  • At least their customer service was fast
Cons
  • Did not give me my reward
  • Too cheap to pay a 5 dollar steam card
  • Fact this site is a scam
Reason of review
Order processing issue
Loss
$5
Preferred solution
Deliver product or service ordered

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