Graber
Graber Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Graber has a 5.0 star rating from 1 review; customers are mostly satisfied, praising quick replacement service for shades bought through Costco and diverse products at a low price, though one user reports problems syncing the Graber App.
Key Takeaways for Future Customers
- Good customer service with direct replacements and helpful support on warranty claims.
- Products purchased via Costco were noted positively by reviewers.
Negative Feedback / Risk Areas
- Recurring customer complaints about the Graber App failing to sync and limited in-app support.
- Occasional hardware repairs needed, such as broken nylon cords requiring external repair.
Positive Feedback
Reviewers emphasize responsive customer service and satisfaction with replacements and product variety.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Graber has a 5.0 star rating from 1 review; customers are mostly satisfied, praising quick replacement service for shades bought through Costco and diverse products at a low price, though one user reports problems syncing the Graber App.
Key Takeaways for Future Customers
- Good customer service with direct replacements and helpful support on warranty claims.
- Products purchased via Costco were noted positively by reviewers.
Negative Feedback / Risk Areas
- Recurring customer complaints about the Graber App failing to sync and limited in-app support.
- Occasional hardware repairs needed, such as broken nylon cords requiring external repair.
Positive Feedback
Reviewers emphasize responsive customer service and satisfaction with replacements and product variety.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unable to sync my skip account with Graber App
- - After entering the requested information, Something went wrong.
- - Repeated tries yield the same error, and no support is available.
None existent they seem to have no customer service or support, no way of contacting them
I put in the information requested & then I get the message, Something went wrong, try again later. When I try again later, I get the same message,as well it tells me if it still doesnt work go to support, and then there is no support other than this stupid nonsense, which so far is of no help Still the same trued to sync the accounts over 100 times no luck Woosh something went wrong is another message I get
Edmonton, Alberta
Nylon cord broke on Graber curtain needs repairing.
I was referred to a business in Calgary to repair curtain "BLIND DOCTOR ". We live close to this business.
THANK YOU.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey deserve a positive review
- - Bought Graber shades through Costco, and my sister-in-law was pleased.
- - No return was required.
- - They were helpful.
We bought Graber shades through Costco at the beginning of the pandemic. We had an issue with one shade and I called them.
They did not say that I would have to send it back or bring it in. They just sent a replacement shade so they were very helpful.
It was very easy to deal with them. After that, my sister-in-law bought shades through Costco and also was pleased.
User's recommendation: They stood by their product and I would do business with them again.
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