Goway Travel Reviews
Do Not Use
The Saga continues. Yes, Goway has contacted me and has continued to minimize/ignore our Safety Concerns.
There has been no effort by Goway to take some ownership for booking us into a bungalow that was NOT accessible for mobility impaired seniors or have hand railings on stairs; or booking us a meal plan that did not include diabetic food stuffs we requested. So much for Custom designed Vacations.... More serious, however, is the fact that Goway has not notified us that they will advocate/ insist on a safety plan/evacuation plan (in case of emergency) for the Resorts they book for you. Having experienced a severe storm during our Tahiti Vacation that resulted in hole in a roof, some flooding, debris all over the resort, tree branches coming down etc.
you would think that our Safety Concerns would matter.
Thus far, however, the Company prefers to ignore me and did not follow up on my request to call me. As mentioned, if you are a person that wants to be assured that Emergency/Safety Plans are part of your Resort's Program, or if you are a person with any special needs - STAY AWAY FROM GOWAY TRAVEL !!!
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