Anonymous
map-marker Pearl City, Hawaii

TSA Pre-check follow up

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Excellent service. The only thing was what the wait time is when calling. Called yesterday afternoon (Hawaii time) and they were in Delaware so time difference was office closed.
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User's recommendation: Be aware of time difference.

Mary Lou E Vmp

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Verified Reviewer

Charged and did not receive service

Unable to complete application online. The website dropped my attempt to complete the application, so I did not receive my passport.
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Preferred solution: Full refund

ALVERTO P Ztw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I did not receive my refund back

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I did not receive my refund from $57 when I told him I did not have all the money they said they would send it back to me. But no I have not received anything yet and still is kicking out of my account
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Loss:
$57
Pros:
  • Depositive

Preferred solution: Full refund

User's recommendation: I spoke to someone about my account and somebody did not have the whole amount and it told me that it was going to send me back my money and I have not received it yet

ALVERTO P Ztw

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Verified Reviewer

I did not receive my refund back

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hard to get a refund back and every time you talk to someone customer service are on the phone they giving you runarounds
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Loss:
$57

Preferred solution: Full refund

User's recommendation: I need my 57 back

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