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Gotucream

Gotucream Reviews

www.gotucream.com
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What is your customer experience with Gotucream?

Gotucream Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Gotucream reviews show a 1.2 star rating from 3 customers, with 50% likely to recommend; consumers are mostly dissatisfied and report unfavorable ratings tied to delivery and service problems.

Positive Feedback

Some buyers describe the product as "well worth it" and "a great product," and half of reviewers would recommend Gotucream to a friend.

Negative Feedback / Risk Areas

  • Gotucream customer complaints center on missing orders and unresponsive customer service.
  • Customers report no confirmation, tracking that cannot find orders, and nonworking phone lines.
  • Issues include billing and refunds with some disputing charges and problems submitting surveys.

Key Takeaways for Future Customers

  • Expect potential delivery and contact delays and verify tracking before assuming fulfillment.
  • Consider payment protections and check subscription or auto-ship terms before ordering.
  • Be prepared for limited customer service response and higher price levels.
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Resolved
Ezinne Efs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Paid but no product

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AI Highlights
  • - Ordered and paid; disputing charge.
  • - There was no confirmation email.
  • - Tracking shows order not in system.
  • - No response; phone number doesn't work.

I ordered and paid. Didn't get a confirmation email.

Tried tracking via their site, said they don't have my order in their system. Tried contacting them by email and phone but no response. Their phone number doesn't work. Seems like a total scam to me.

I am disputing the charge wit my credit card so I don't have to pay for nothing. Massive waste of time and energy.

User's recommendation: Don't bother.

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Gloria S Spg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Confirmation of Order from last week

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Order placed last Wednesday; confirmation received, then an email about issues with the order.
  • - Please confirm receipt and expected delivery.

I placed an order last Wednesday. I received a confirmation; then, I received an email indicating there were issues with my order.

Please let me know if you received my order and when I can expect the product.

Thank you. Gloria Singleton

Preferred solution: Deliver product or service ordered

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Debra F Fgs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They have my money, but ...

Contacted the company first

The reviewer tried to contact the company before posting this review.

Contains 1 confidential file for company representatives
Updated by user Nov 20, 2024

I can't say if I'd recommend the cream because I haven't received it yet. I did get a response to my query to them via their website.When I tried to call, I got a recorded message saying that they did not have enough credits to accept my call.

Never heard of that one before! Oh well, my cream should be arriving on Friday, 11/22/24.

Original review Nov 19, 2024

When I try to track my order on their website, it tells me that my order number cannot be found. How can my order number not be in their system if they sent me an email with my order number?

Loss:
$108
Cons:
  • Cannot track order

Preferred solution: Deliver product or service ordered

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Larry S Ivi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to talk to a real person

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I can't get hold of anyone to change an address on an order. I want to talk to someone. Please call me at: 585474****.

Preferred solution: Deliver product or service ordered

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Derrye H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Customer wants to speak about this ASAP.
  • - Please contact 510.303.1001 via voicemail or text to resolve ASAP.

Id like to speak to someone about this as soon as possible! Please respond and resolve my issue ASAP.

Thank you very much!

Please attempt to contact me via cellphone number 510.303.1001. Voice Mail and/or text is available.

Preferred solution: Deliver product or service ordered

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Anonymous
map-marker Daphne, Alabama

Unable to send survey

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I filled out the survey and it did not go through, I don't know why ,I did everything I was told. Thank you.

User's recommendation: The product is well worth it.

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Anonymous
map-marker Daphne, Alabama

Unable to send survey

I tried to send in survey, would not send I don't know what the problem is.I've tried 3 times to send it in still nothing.

User's recommendation: It's a great product.

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