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GotSport

GotSport

home.gotsoccer.com
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What is your customer experience with GotSport?

GotSport Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall sentiment leans negative with recurring frustration over billing and slow customer support; consumers note the price level of this organization is high.

Positive Feedback

Users appreciate the platform's functionality for registrations and compliance training access despite support issues.

Negative Feedback / Risk Areas

  • GotSport reviews often cite unresponsive customer service and reliance on chat bots instead of humans.
  • There are frequent GotSport customer complaints about billing errors and unclear charges.

Key Takeaways for Future Customers

  • Expect good event and membership features but verify billing and subscription details carefully.
  • Be prepared for limited live support and slower resolution for account or training credit issues.
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Anonymous

No customer support by a human being. Can't get a simple question answered other than a chat bot. Hire a human to answer some questions and help navigate the website.

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AI Highlights
  • - Safe Sport module was credited to me, not my daughter.
  • - No indication on her dashboard; I can't reach a human; chat is unresponsive.

My daughter took the Safe Sport module as required. Some how it was credited to me.

It was on her dashboard and there was no indication it was me who would be credited. Any to fix this is even worse. Can't get a hold of a human being. Only chat box that won't respond for a couple days.

Hire a human being to help with simple questions. Spend a little money and actually have decent customer service.

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