Gotham Steel Family
Gotham Steel Family Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gotham Steel Family has 1.6 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great cookware, Junk.
Cons: Terrible service and replacement response, You need to do better.Recent recommendations regarding this business are as follows: "Do not order from gothamsteelfamily.com", "Post a number that you can actually call for customer service", "Do not buy", "Dont buy crom gothem steel family".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gotham Steel Family has 1.6 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great cookware, Junk.
Cons: Terrible service and replacement response, You need to do better.Recent recommendations regarding this business are as follows: "Do not order from gothamsteelfamily.com", "Post a number that you can actually call for customer service", "Do not buy", "Dont buy crom gothem steel family".
Review authors value the most Discounts and Special Offers. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat product. Terrible service.
The cookware is amazing. Some of the best I have ever had.
But DO NOT order from this website. I ordered the 20 pc set for $199.00 and when it arrived 2 pieces were damaged (the 5 qt pot and the cookie sheet). I immediately emailed them (no telephone number) with the problem. First they wanted all kinds of pics of the "damage".
Then, when I sent them everything they wanted, they just ghosted me. Never returned my emails. With no number to call, there is NO recourse. What's worse is my credit card didn't back me on the dispute either.
I strongly recommend buying from Amazon, which is the same price and they actually BACK their products there. Beware!
- Great cookware
- Terrible service and replacement response
Preferred solution: I would like to have the 2 damaged items replaced.
User's recommendation: Do not order from gothamsteelfamily.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Redmond, WashingtonNever recieved smokeless grill
User's recommendation: Post a number that you can actually call for customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThese Hammered Diamond pots and pans are a joke does not hold up to what the tv tells you. I would not recommend these to anyone.
- Junk
- You need to do better
Preferred solution: Let the company propose a solution
User's recommendation: Do not buy
Terrible customer service
User's recommendation: Dont buy crom gothem steel family
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