Skip to content
Gotham Steel Cookware

Gotham Steel Cookware Reviews

www.gothamsteelstore.com
What is your customer experience with Gotham Steel Cookware?

Gotham Steel Cookware Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Gotham Steel Cookware has a 1.8 star rating from 5 reviews, consumers mostly dissatisfied, 80% unfavorable, 100% would likely recommend, price level medium; issues noted with Location and Discounts and Special Offers.

Key Takeaways for Future Customers

  • Gotham Steel Cookware reviews highlight appearance and initial nonstick performance but recurring quality problems.
  • Expect lengthy replacement or back order waits when filing claims.
  • Watch for hot handles and warping at high heat.

Negative Feedback / Risk Areas

  • Frequent customer complaints about nonstick failure and flaking.
  • Reports of missing pieces and delayed replacements.
  • Handles and lids get very hot, causing burns.
  • Poor customer service response and routing frustrates buyers.

Positive Feedback

Many say the set looks good, is nice and cooks well initially with crisp results and minimal sticking.

View full overview ›

Media from reviews

Gotham Steel Cookware - Missing pieces
Gotham Steel Cookware - To complain about the quality of your productsGotham Steel Cookware - To complain about the quality of your products - Image 2Gotham Steel Cookware - To complain about the quality of your products - Image 3Gotham Steel Cookware - Gril électrique défectueux
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
pan fry pan nonestick pots quality products customer service pieces pans
Filter review
Sort by
Cheryl F Gtj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad fry pan in set

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The set was nice; fry pan wasn't painted properly.
  • - I had to call the company for a replacement.
  • - It's been over two months and still on back order.

The set was nice, but the fry pan was not painted properly. I had to call the company to get a replacement.

It's taken forever and I'm still waiting.

It's been over two months and it's still on back order. I might buy another set.

User's recommendation: buy another set

View full review
Diana T Khm

Missing pieces

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Gotham Steel Cookware - Missing pieces

I was promised two extra frying pans and they werent there. When I try to call customer service they keep sending me to this review!! I will not recommend this product to anyone.

Pros:
  • Nice set
Cons:
  • Not getting what was promised

Preferred solution: My free products I was promised

User's recommendation: Never

View full review
Sutton Xiw

To complain about the quality of your products

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Gotham Steel Cookware - To complain about the quality of your products
Gotham Steel Cookware - To complain about the quality of your products - Image 2
Gotham Steel Cookware - To complain about the quality of your products - Image 3

The inside of pots has flacked badly the outside has started to fade and turn white the nonestick on smaller pan has failed

User's recommendation: Buy stainless steel these look good but they are very disappointing

View full review
Carol R Aqu

Burn from handle

AI Highlights
  • - I love my Gotham copper cookware.
  • - The handle gets very hot and has caused burns.
  • - A rubber cover on the handle and lid would help.

I love my Gotham copper cookware but the handle gets so hot. Tonight I burnt two fingers from it getting hot.

Maybe rubber cover on handle and on lid handle. Never had a problem with the cooking part just that they get so hot on the handle.

View full review
1 comment
Guest

They should pay for burns since they advertised is so good

Suzi M Pdf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was super excited to receive this set. It looked good and was supposed to be sturdy.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Almost every one of the pots and pans are scratched although theyre supposed to be scratch proof. Lids and handles get hot. Very disappointed, wouldnt recommend it or buy it.

Loss:
$100
Pros:
  • Looks good

Preferred solution: Full refund

View full review
Anonymous
map-marker Toronto, Ontario

Didn't hold up to 450

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Pan buckled at 450F, not up to the claimed 550F.
  • - Fish is crispy and nothing sticks.
  • - Not as advertised.

I just bought this yesterday and was so excited to use it as every other pan I have used buckles with the heat. Well this is supposed to be good up to 550 Well that's not quite true.

As I used 450 and half way through it buckled. I love that my fish is nice and crispy and nothing sticks but very disappointing that it's not what it's supposed to be.

View full review
Micheline R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Gril électrique défectueux

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I bought a smokeless grill a year ago.
  • - Grill won't heat unless you push and hold.
  • - I like the grill but it's a drawback.
  • - The grill is Gotham brand.
Gotham Steel Cookware - Gril électrique défectueux

Jai acheté un gril électrique sans fumée,il y a un an.La connexion ne se fait pas ,il faut que je pousse pour quil chauffe. Je dois te tenir enfoncé.

Jaime ce gril mais cet inconvénient me plaît pas. Cest un Gotham naturellement.

Pouvez-vous me dire ce que je peux faire. Voici mon e-mail: michelinero@***.fr

Preferred solution: Let the company propose a solution

View full review
Anonymous
map-marker Locust Fork, Alabama

It is junk

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

nonstick that is a joke ...every time you use it it gets worst you cant fry anything with out it sticking ...

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article