Gotham Cigars
Gotham Cigars Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Gotham Cigars has a 3.7 star rating from 1 review and generally neutral sentiment; reviewers praise product variety but report service problems. Gotham Cigars reviews note mixed experiences.
Positive Feedback
Customers value the diversity of products or services and note a low price level in reviews.
Negative Feedback / Risk Areas
- Wrong or misdescribed items and difficulty with returns, a common Gotham Cigars customer complaints theme.
- Shipping errors and billing discrepancies, with requests for refunds reportedly denied.
- Unresponsive customer service and website security warnings raised concerns.
Key Takeaways for Future Customers
- Check order confirmations carefully and keep records before purchasing.
- Expect to follow up on refunds or billing issues and verify website security before entering payment details.
- Compare prices and product selection against other retailers if customer service is important to you.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Gotham Cigars has a 3.7 star rating from 1 review and generally neutral sentiment; reviewers praise product variety but report service problems. Gotham Cigars reviews note mixed experiences.
Positive Feedback
Customers value the diversity of products or services and note a low price level in reviews.
Negative Feedback / Risk Areas
- Wrong or misdescribed items and difficulty with returns, a common Gotham Cigars customer complaints theme.
- Shipping errors and billing discrepancies, with requests for refunds reportedly denied.
- Unresponsive customer service and website security warnings raised concerns.
Key Takeaways for Future Customers
- Check order confirmations carefully and keep records before purchasing.
- Expect to follow up on refunds or billing issues and verify website security before entering payment details.
- Compare prices and product selection against other retailers if customer service is important to you.
Albuquerque, New Mexico
Wrong tip
- - I ordered wood tips but received plastic tips.
- - The website doesn't list plastic tips, and I paid return postage.
- - The order is 166****.
I ordered wood tips,got plastic,said that's what I ordered. I'm quite sure I ordered wood.
I pay return postage on something that's not my mistake. The website doesn't even list a plastic tip!
Order 166****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
My order was return do you from the post office because he ZIP Code whats wrong my ZIP Code is 00959
Preferred solution: Deliver product or service ordered
Hostile Website
- - Bought Groupon for a sampler clamshell.
- - The site warned of data interception; I canceled the Groupon.
I bought a Groupon for a sampler clamshell but when I went to the website to redeem it the website cam up as hostile and someone could be trying to steal my personal information. I called the number provided by Gotham Cigars and I did not get an answer or a response.
It stated that the website could not be proven to be Gotham Cigars and that it may be being intercepted by an ATTACKER that wants to steal my passwords, account numbers, or credit card numbers.
I immediately canceled the Groupon and I will not be doing business with Gotham Cigars moving froward. I strongly suggest moving forward with extreme caution when dealing with this company's website.
Bait and switch by Gotham Cigars through Living Social about shipping costs.
- - Charged $6.99 for shipping instead of $4.95.
- - Refund for $2.04 was denied.
- - Ad shows flat-rate $4.95 shipping to continental U.S.
I bought through living social for www.GothamCigar.coms which read that their ground shipping was $4.95 but I have been charged $6.99. i asked them to please refund the $2.04 to my card. Tehy refused, below is a copy of their ad
Whether you're a cigar aficionado or a newbie, meet your match: GothamCigars.com, an established online shop, is fully stocked with premium stogies for every taste:
• Pay $25 for $50 to spend site-wide on cigars, humidors, and accessories
• $25 ($50 value) for a sampler pack of 6 assorted cigars + a single-blade cutter
• More than 100 big-name brands, like Acid, Arturo Fuente, Rocky Patel & more
PAID VALUE EXPIRES ON March 17, 2018
PROMOTIONAL VALUE EXPIRES ON June 22, 2013
the fine print
• Limit 1 per customer, up to 1 additional as a gift
• Limit 1 per transaction
• Entire value must be used in a single visit
• Shipping not included; flat-rate fee of $4.95 to continental U.S.
• Orders cannot be shipped to P.O., A.P.O. and F.P.O. boxes, Canada, Puerto Rico, Alaska, Hawaii, and the U.S. Virgin Islands
• Other conditions apply
Companies Similar to Gotham Cigars
Walmart
“On January 2, 2026, I was apprehended leaving Wal-Mart that's located at [STREET_ADDRESS]. Store #...“
JR Cigars
“The online order program failed and I was force to call customer services. Chris answered, I explained...“
Famous Smokes
“Although I paid for expedited shipping my order was not shipped in a timely manner. When discussing the...“
BnBTobacco
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
Not any fault by them, smoke a blunt