Tommy P Ejl

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Verified Reviewer
| map-marker Mobile, Alabama

My money

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Gotcha Rentals - My money
I never rode it n I want my money back I don't know who to contact to get this taken care of but i really would love to find out
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Loss:
$30

Preferred solution: Full refund

User's recommendation: Don't try it

Lee K Oju

Wouldn't let me rent second bike

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Gotcha Rentals - Wouldn't let me rent second bike
Updated by user Aug 04, 2021

Never heard from the company

Original review Jul 05, 2021
Tried to rent two bikes and couldn't get the second one. It took an hour, to no avail, and was charged $33 when I was only able to ride for an hour while my son had to jog beside me. The site kept indicating insufficient deposit. The customer service rep was no help and advised me to restart my phone and call my bank. Irritating, inefficient and costly.
View full review
Loss:
$15
Cons:
  • Inept website
  • Confusing

Preferred solution: Price reduction

User's recommendation: No, I will not use this service anymore.

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