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Gotcha Rentals

Gotcha Rentals

ridegotcha.com
What is your customer experience with Gotcha Rentals?

Gotcha Rentals Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Gotcha Rentals has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't try it", "No, I will not use this service anymore.".

  • Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

Media from reviews

Gotcha Rentals - Wouldn't let me rent second bike
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Tommy P Ejl

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Verified Reviewer
| map-marker Mobile, Alabama

My money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

I never rode it n I want my money back I don't know who to contact to get this taken care of but i really would love to find out

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Loss:
$30

Preferred solution: Full refund

User's recommendation: Don't try it

Lee K Oju

Wouldn't let me rent second bike

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Gotcha Rentals - Wouldn't let me rent second bike
Updated by user Aug 04, 2021

Never heard from the company

Original review updated Jul 05, 2021

Tried to rent two bikes and couldn't get the second one. It took an hour, to no avail, and was charged $33 when I was only able to ride for an hour while my son had to jog beside me.

The site kept indicating insufficient deposit.

The customer service rep was no help and advised me to restart my phone and call my bank. Irritating, inefficient and costly.

View full review
Loss:
$15
Cons:
  • Inept website
  • Confusing

Preferred solution: Price reduction

User's recommendation: No, I will not use this service anymore.

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