Gore Heating & Air Fayetteville NC-Horrible Experience!

Warning: Rip off and poor customer service!!!!! GORE HEATING & AIR-Do not do business with them! Called for them to service my fireplace: 24 mins worth of work $181.17 to blow off the logs w/ nitrogen. This was after I was told the at the point of making the appointment that the call would be $70 service call and additional for any parts. NO PARTS, 24 mins of work and a bill for $181. Talked w/ owner of business who was extremely rude (Harvey Gore) stated if I didn't want to pay the bill he would turn me over to collections. Also told me that "he may have made out ahead on this one (me), but he may loose on the next one". I have never been spoken to in such a manner. Then proceeded to tell me, "We'll, at least I'm not charging you for the guy he's training!" Do not do business with these people... they will mislead and treat you as if they have no concern for your return business. Mr. Gore was rude, treated me as if I was a child w/ no common sense. Worst customer experience I've had... (paid Bill $182 with a smile and told them to enjoy the change!)
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ID
#1013200 Review #1013200 is a subjective opinion of poster.
Service
Gore Heating And Air Conditioning Owner
Reason of review
Pricing issue
Loss
$60
Preferred solution
Price reduction

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