Avi I Xrw

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Hexclad Scam

Gordon Ramsay - Hexclad Scam
Gordon Ramsay - Hexclad Scam - Image 2
Gordon Ramsay - Hexclad Scam - Image 3

To whom this may concern,

On 1/1/24 I came across an ad that stated "due to a packaging error, there is a need to sell the Hexclad brand of cookware at only the rate for shipping". So I clicked on the deal and a message appeared on the screen congratulating me and advising that I was a "winner" and that I qualify to receive the Hexclad cookware set as long as I cover the cost of shipping which according to the site was $7.95 US.

I applied my credit card and was given a confirmation code and a message advising that the item would be shipped to me immediately. After several attempts to reach customer service, I was able to get through to Dabit or Davet today. He told me that the $7.95US I paid was to enroll me into raffle to see if I qualify for a tool set, another item, and the cookware set. I advised him, that is not what the message said.

I don't need a tool set. I need cookware and that's what I paid for. He then said that my entrance into the raffle is denied because your company tried to charge my card again for an additional $169.00US. I never signed up for any additions charges.

I then asked if I was scammed, cause at this point he's now telling me I can't get my $7.95US back. He says it's n not a scam but all he can do is delete my account so that my card isn't charged any further.

I feel this is unfair. I was never told anything about entering a raffle, I have the messages saying the item will be shipped. I know you probably don't care about the lowly people who have nothing since you've made it a business to steal.

But I would really like for someone to make good on this either by returning money or sending the product promised.

I attached images to the email sent to gadgetgiveaways.co.com but it came back undeliverable. So I'm exhausting my options.

View full review
Loss:
$8

Preferred solution: Deliver product or service ordered

3 comments
Guest

You fell for a scam to get your bank info.

Guest
reply icon Replying to comment of Guest-2469381

Very possible, but I used an account that isn't linked to my banking info. They used Gordon's likeness, voice, imagery, etc.

So even if it is a scam, the consumers will see this ad and think they're getting a quality product for a deal.

Those do exist. I'm just trying to route my grievance through the necessary channels to try to find a resolution.

Guest
reply icon Replying to comment of Guest-2469618

Using his likeness and a real product is part of the scam. They are stealing your money. You need to be looking/investigating whatever this gadget giveaways site is.

View more comments (2)
mark f Gps

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Verified Reviewer
| map-marker Coquitlam, British Columbia

Restaurant experience

Gordon Ramsay - Restaurant experience

My wife and I had dinner at the new restaurant in Coquitlam B.C. on December 18, for our 55th anniversary.

We arrived between 6:30 and 7:00, but with no reservation. We were told we could have dinner in the bar area, which we were going to do later, but as we were walking away, the manager (Sasha) chased us down to let us know that a cancellation had come in, and she'd love to seat us. That was very nice. Also, our server ( Erin, I believe) was very nice.

Now for the meal itself.

To start, we ordered a Caesar salad. The server came back a couple of minutes later, to inform us that they were out of romaine lettuce. We then ordered a green salad. Again, the server came back to say they were out of lettuce.

We ended up ordering the hummus and veggie plate as an appetizer, which didn't arrive until we received our order, which was the backyard burger, which we shared. The burger was o.k. at best, and the fries were good. We also noticed while we were waiting for our meal, that a group that came in after us, received their meals before us.

A nice touch, which I have to mention, was the complimentary milkshake that we received because of our anniversary. It was very tasty.

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Pros:
  • Nice atmosphere
Cons:
  • Pricey
Dawn M Qih

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Verified Reviewer
| map-marker Port Saint Lucie, Florida

Dissapointment

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Updated by user Jan 15, 2024

After putting through my complaint to Mr. Ramsey, they decided not to address it at all, and disregarded my email.

So this is the kind of human being you deal with, with the name of Gordon. The arrogant hostile South we see on TV is apparently his real personality....

Original review Jan 11, 2024
From what I understand, Mr. Ramsey will probably tell me to F Off, but I'll let my thoughts be known regardless.
This man of such integrity expecting the same from others sure drops the ball when it comes to the food he puts out in grocery stores.
In a pinch, and I mean a pinch, I bought his Slow Roasted Beef from the frozen isle.

I came home very excited to have a quick meal and wallah, out of the microwave came the aroma of deliciousness only to be beyond disappointed in the taste and texture. I could barely eat half the meat because it was literally chucks of fat and the potatoes tasted watery inside.

YUCK!
I suggest in the future he actually do quality control on his product. He should be embarrassed as I am sure this product is on shelves in freezer all over the Country.
We (everyone I know and who they know and so on) will never eat his food again, nor go to one of his restaurants as his lack of depth to understand his food sucks is moot to him.
View full review
Loss:
$17
Cons:
  • Fails to reach parties back with issues
  • Appears no concern for customer issues

Preferred solution: Full refund

User's recommendation: Do not buy his product. Period. I have nothing more to say.

Scott Z Rzf

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Verified Reviewer
| map-marker Dallas, Texas

Your site sucks. sent me a code that doesn’t work then i waited for five mitthen 10 minutes for anoy ode and got nothing. waste of time!!

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Updated by user Sep 26, 2023

Nothing. Gordon Ramsay made a commercial for Hexclad pots and pans claiming that there was an overstock due to packaging issues.

The cost of the set was to be $9.95 for shipping. I ended up getting ripped off for $270 from this BS commerce company that had nothing for sale on their website.

I didnt even recieve the pots and pans. And my bank would not honor my fraud claim.

Original review Aug 26, 2023
make your site easier and faster i wasted 20 minutes and didnt get a code and didnt get my issue resolved another diss appointment!
View full review
Loss:
$270
Pros:
  • Great chef love recipes
Cons:
  • His hexclad pots and pans promoting

Preferred solution: Full refund

User's recommendation: fix it

TJ B Rin

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Verified Reviewer
| map-marker Las Vegas, Nevada

Extreme Poor Visit - Hell's Kitchen Southern California : Harrah's

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I had an awful visit to the new location in Harrah's on Dec 27th. What a trainwreck! This included allergic reaction to a couple holding a dog nearby (which appeared not to be a service dog thereby being against 2014 CA Law), a tough $85 wagyu steak, awful mac & cheese (at $15), dreadful service (whereby I nearly walked which probably I should have). I have reached out to both UK and US support sites and no response. Not great. Anyone care to respond?
View full review
Loss:
$200
Pros:
  • Well knowledgable in food
  • Business
Cons:
  • Does not deliver on promoted food
  • Appears no concern for customer issues
  • Quality did not match to what is advertised hyped

Preferred solution: Compensation for the allergic reaction Apology Full Refund Potential an complimentary invite back

User's recommendation: Proceed With Caution.

Anonymous
map-marker Washington, District Of Columbia

Terrible service and food

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We dine at Gordon Ramsay Steakhouse in Baltimore md at horseshoe casino on Thanksgiving day steaks where over cooked shrimp was over cooked and food came out cold ,the best thing was the dessert sticky toffee pudding. And Appetizers. We dined at the steakhouse in Las Vegas it was the best food that I have ever had and I was thinking that this would be the same experience totally different
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Ben B Lvj

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Verified Reviewer

Really fast response and resolution

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We had a gift voucher for a meal experience which we had not yet used so asked if we could extend to account for our availability and it was processed within the hour. Really happy with that as we love visiting a GR restaurant and we're very much looking forward to coming back :D
View full review
Pros:
  • Amazing food and the best beef wellington we have had

Preferred solution: Changed date on voucher

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