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Gordian

Gordian

www.gordian.com
What is your customer experience with Gordian?

Gordian Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

 

Gordian has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say Avoid if possible.

Positive Feedback

There are no positive comments in the available Gordian reviews; the single reviewer cites required use under a government contract.

Negative Feedback / Risk Areas

  • Customers cite poor customer service, naming support staff and describing rude interactions consistent with Gordian customer complaints.
  • Users report low product quality described as "garbage" and poor feature responsiveness.
  • Price level is reported as high compared to perceived value.

Key Takeaways for Future Customers

  • Review Gordian reviews and customer service experiences before committing, especially for contract-required use.
  • Expect potential product and support issues and consider alternatives if price sensitivity matters.
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Kenneth S Rfi

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Verified Reviewer

Garbage product, Garbage support

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The assigned customer support was unhelpful and unprofessional.
  • - Requests for minor features were met with hostility; calls sometimes ended abruptly.

We are forced to use this product as a part of a Government contract. Our assigned Customer Support person is absolutely horrible.

His name is Neil Tuck and I get the *** vibe from him. When you ask for a minor and easily implementable feature in their garbage software he gets irate and hangs up on you.

Preferred solution: I would like to be able to use someone else's product.

User's recommendation: Avoid if possible.

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