Kenneth S Rfi

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Garbage product, Garbage support

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We are forced to use this product as a part of a Government contract. Our assigned Customer Support person is absolutely horrible.

His name is Neil Tuck and I get the *** vibe from him. When you ask for a minor and easily implementable feature in their garbage software he gets irate and hangs up on you.

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Preferred solution: I would like to be able to use someone else's product.

User's recommendation: Avoid if possible.

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