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1.6 Based on 9 reviews
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  • Customers like
    • Concept of its ready to go right out of the box 1
    • Quality of pics 1
  • Customers don't like
    • Difficult to understand 1
    • Malfunctions 1
    • Poor use instructions 1
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Like other reviewers, I can't complain heartily enough about this little piece of overpriced junk. It is NOT easy to understand the instructions. It is NOT easy to use. It is NOT easy to review your photos and videos when you get home. Basically, it's much ado about absolutely NOTHING. We were so disappointed with it's overall functionality (or lack thereof) during our month-long vacation in Fiji, that I was ready to throw the d**ned thing in... Read more

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GoPro Hero5 Black Action Camera complaint 187856
1 of 2

My GoPro Hero 5 Black is getting water inside the frontal display. A little fog with drops of water is getting inside my camera every time I use it in a swimming pool. I thought this product was water proof at least for 10 meters of water.

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Bought gopro 5 black on 23rd of December without SD card without charger, and used it on 25 of December as soon as I insert sd card and did it on 4k resolution, the screen got blank, same day the day I opened it try, I am completely pissed off, shattered, y I decided to buy this *** hole, no solution yet. If any one knows something pls help me.i cannot do any thing now I was in germany to enjoy and I bought this gopro ***, came back to my... Read more

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I'm about to have a rant! Help start off the New Year on the right foot. A couple of years ago the wife bought me an action camera. Brand name GoPro. At the time it was their top of the line camera retailing for $399.00. Like many things we all buy today there was some fine print I missed in reading about this product. It required a SD card in order to function and that card was NOT included. O.K., my bad! Christmas morning I unwrap it and wow... Read more

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  • From mobile
  • Dec 18, 2016
  • by anonymous
  • #975674

I am interested in anyone wanting to file a class action lawsuit against GoPro? There customer service lies an does not have the ability or authority to do anything.

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I bought a GoPro Sessions 5 directly from the GoPro Site. This product was promoted as ready to go right out of the box. I took this camera on a once in a lifetime adventure with my daughter where we thought we were capturing our adventure. We had some connection issues and called immediately where we were told that because I had purchased their cloud system that everything was back up and assured me that this camera was ready to go right out of... Read more

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really amazing that a customer supervisior would flat out lie to a customer. told me on wednesday 10/12/2016 that my replacement unit was being packaged and ready for overnight delivery. You will receive your replacement H4 Silver by the end of the day 10/13/2016. nothing showed. 5 more calls to CS and 7 sessions to cs chat. still nothing. very poor customer service. and Paula, lying to a customer? really?? Me (10/13/2016, 1:56:49 PM): so... Read more

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I have had a terrible time with my order of a GoPro Omni. These retail at over £4000 (UK based). I Pre Ordered for a 17 August Shipping, there was a clearly a delay, but was notified on 15 August that shipping will be by 6 September. By 23 September, no tracking number,so I call GoPro who can not tell me anything except they can see my order. No update on what is happening. Happen to get a shipping number on 23 Sept for 2 day express delivery.... Read more

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  • From mobile
  • Sep 25, 2016
  • by anonymous
  • #925557

Broke 3 mount arms riding on our Harley Davidson. One broke off and lost the camera and destroyed it 1 day after purchase

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  • From mobile
  • Aug 30, 2016
  • by anonymous
  • #910263

Piece of junk. Dont waste your money. Never worked from new. Gopro wont stand behind their product. Freezes, wont upload freezes before its finished. Finally just stopped powering up. Dont waste your money.

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