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Goose And Gander

Goose And Gander Reviews

gooseandganderltd.com
What is your customer experience with Goose And Gander?

Goose And Gander Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Goose And Gander has a 1.8 star rating based on 2 customer reviews. Consumers are mostly dissatisfied with delivery and customer service, and Goose And Gander reviews note poor communication and refund/exchange issues.

Key Takeaways for Future Customers

  • Be prepared for slow shipping and limited phone support.
  • Products are described as good quality and lovely by some buyers.
  • Expect a higher price level and to rely on email for contact.

Negative Feedback / Risk Areas

  • Recurring customer complaints about terrible delivery and automated replies.
  • Refunds, exchanges, and cancellations are reported as difficult and delayed.
  • Customers report no reliable contact number and poor customer service response.

Positive Feedback

Daughter likes this company; reviewers praise good quality products, discounts, and product variety.

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Media from reviews

Goose And Gander - TERRIBLE customer service
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Maisie G Ola

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Verified Buyer

TERRIBLE customer service

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AI Highlights
  • - Ordered 2 items on December 8, expecting pre-Christmas delivery.
  • - No contact by Dec 14; automated refund with no explanation.
Goose And Gander - TERRIBLE customer service
Contains 1 confidential file for company representatives

Ordered 2 items on the 8th of December thinking it would be PLENTY of time to be delivered prior to Christmas. By the 14th of December and having had no email communication I was starting to get worried so sent them an email to which I had nothing but an automated response, I couldnt find a contact number for them anywhere so sent another email, to which I received an automated email saying I would be refunded but with no reasoning as to why!

APALLING customer service especially in the festive session when buying gifts for others! Genuinely so disappointing as I love their items just awful awful customer service and communication!

Pros:
  • Lovely
  • Good quality products
Cons:
  • Terrible delivery and customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Only buy if you have time to wait

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Gindar S

Need to speak to someone

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Its so hard to get an exchange,

Inhale had an heart attack and been speaking to someone via email asking for help but nothing. Ive tried calling, I get voicemail

Pros:
  • Daughter likes this company
Cons:
  • Cant sort my issue out

Preferred solution: Exchange

User's recommendation: As it stand I wouldn’t recommend

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