Maisie G Ola

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

TERRIBLE customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Goose And Gander - TERRIBLE customer service
Goose And Gander - TERRIBLE customer service - Image 2

Ordered 2 items on the 8th of December thinking it would be PLENTY of time to be delivered prior to Christmas. By the 14th of December and having had no email communication I was starting to get worried so sent them an email to which I had nothing but an automated response, I couldnt find a contact number for them anywhere so sent another email, to which I received an automated email saying I would be refunded but with no reasoning as to why!

APALLING customer service especially in the festive session when buying gifts for others! Genuinely so disappointing as I love their items just awful awful customer service and communication!

View full review
Pros:
  • Good quality products
  • Lovely
Cons:
  • Terrible delivery and customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Only buy if you have time to wait

Gindar S

Need to speak to someone

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Its so hard to get an exchange,

Inhale had an heart attack and been speaking to someone via email asking for help but nothing. Ive tried calling, I get voicemail

View full review
Pros:
  • Daughter likes this company
Cons:
  • Cant sort my issue out

Preferred solution: Exchange

User's recommendation: As it stand I wouldn’t recommend

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article