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Gooroo

Gooroo

www.gooroo.com
What is your customer experience with Gooroo?

Gooroo Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Gooroo has a 1.0 star rating from 1 review; consumers are mostly dissatisfied, citing issues with a 3 day trial, subscription billing, and poor customer service that affects Gooroo reviews and membership trust.

Key Takeaways for Future Customers

  • Expect problems with trial signups and unexpected yearly subscriptions when researching Gooroo reviews.
  • Be prepared to pursue refunds; reports mention a $145 charge and difficulty obtaining refunds.
  • Consider the high price level and reported issues with discounts and offers before subscribing.

Negative Feedback / Risk Areas

  • Recurring complaints about unauthorized charges and subscription billing tied to the 3 day trial.
  • Gooroo customer complaints emphasize poor customer service interactions and rude representatives.
  • Refunds and cancellations reportedly handled poorly, risking losses after trial periods.

Positive Feedback

There are no meaningful positive remarks; consumers warn others and recommend caution.

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Gerald C Goe

Gooroo stole $145 from my card and refuse a refund.

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AI Highlights
  • - Believed it was a free 3-day trial; expiry shows October 2026.
  • - Phone rep insulted me using my surname; refund issues persist.

I was going to try a free 3-day trial for some app that determines your authenticity. After setting it up, or what I assumed was a trial, I saw that it expired October 2026.

What? I did not subscribe for a year to an app that I never tried. After calling the given phone number to speak with Gooroo, the rep who could barely speak English started insulting me, using my surname in the insults, as he laughed at me. I couldn't believe it.

Now, I'm having issues getting a refund. Apparently, this is par for the course with Gooroo.

Loss:
$145
Pros:
  • Less than zero if possible
Cons:
  • Thieves
  • Creeps

Preferred solution: Full refund

User's recommendation: Don’t get this 3 day trial with Gooroo, because you will be sorry

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Chicago, Illinois

Re-fund

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Contains 1 confidential file for company representatives

Dont need the subscription now at this time because of other bills I forgot to stop the subscription because of the three day limit

User's recommendation: Maybe

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1 comment
Gerald C Goe

I never even tried the app after seeing they ripped me off, then the Paki insulted me on the phone, the rep from Gookroo. I canceled ten minutes later, you would assume they would understand, but no, what they ant most, is your money, my money, all the money. I am LIVID about these people.

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