Goorin Brothers
Goorin Brothers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goorin Brothers has a 1.0 star rating from 1 review with consumers mostly dissatisfied, 100% unfavorable distribution; reviews cite high price level, quality issues, and poor customer service and refund/exchange handling.
Key Takeaways for Future Customers
- Check tracking closely and document orders to address shipping issues mentioned in Goorin Brothers reviews.
- Expect potential delays contacting customer service; be prepared when requesting refunds or exchanges.
Negative Feedback / Risk Areas
- Frequent customer complaints about non-receipt of orders and refund delays.
- Problems with returns, exchanges, and difficulty reaching support.
- Reported quality control issues on some hats despite high price.
Positive Feedback
Some customers praise earlier hats like Dazed and Venom for good quality.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goorin Brothers has a 1.0 star rating from 1 review with consumers mostly dissatisfied, 100% unfavorable distribution; reviews cite high price level, quality issues, and poor customer service and refund/exchange handling.
Key Takeaways for Future Customers
- Check tracking closely and document orders to address shipping issues mentioned in Goorin Brothers reviews.
- Expect potential delays contacting customer service; be prepared when requesting refunds or exchanges.
Negative Feedback / Risk Areas
- Frequent customer complaints about non-receipt of orders and refund delays.
- Problems with returns, exchanges, and difficulty reaching support.
- Reported quality control issues on some hats despite high price.
Positive Feedback
Some customers praise earlier hats like Dazed and Venom for good quality.
Atlanta, Georgia
Quality issues
- - The $100 hat patch is crooked.
- - Dazed and Venom hats are great.
- - Wired hat arrived but lacks quality.
- - Hope future hats meet expected quality.
I purchased a 100$ hat and the patch is crooked.
I have purchased two other hats, Dazed, Venom, and they are great, my Wired hat arrived and does not have the quality you are best known for.
I hope to have this hat arrive again next time with expected quality.
Houston, Texas
Never recieve my hat order
My order been place and never received it at all been a week. Yall need start refund money back. It will help in long run
User's recommendation: Make sure u track ur order
Frustrated using website to get what I need.
- - I cannot reach a real person for days about returns.
- - I love the product, but customer service is disappointing; I may sue if I can't refund small items.
To whom it should concern:
I have been trying to speak with a real person unsuccessfully for several days regarding my issue of not being able to download return labels. I love your product, but very disappointed in the way you run customer service. If I cannot return my to small items for a refund there will be a law suit filed.
User's recommendation: Take photos of the hats you admire and have a local hatmaker take care of the rest.
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