Anonymous
map-marker Albuquerque, New Mexico

Cancel GoopGenes Cleansing Balm

Please cancel my subscription. I am doing a great deal of traveling, so monthly mailed products are extremely difficult. I like the product, and will continue by purchasing when need an additional product sent to me. I tried to contact by phone. However that seems impossible. I am hoping that this can be resolved. Please let me know if there is anything else I should do. I think the product is terrific.
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Anonymous
map-marker Saint Paul, Minnesota

Tracking my package

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Trying to get ahold of someone - l would like to have a tracking number because of an order l put in on the 5th of July- PLEASE RESPOND
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User's recommendation: I love the products!

Anonymous
map-marker Saint Paul, Minnesota

Tracking my package

I placed an order and still havent received a tracking number-l placed it on the 5th of July 2023-Would appreciate it if you would email me- Thankyou deniseservaty@***.com
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User's recommendation: The products are wonderful!!

Jane B Dgg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

I need to cancel order number 7837****

Please help Jane Brown I cannot cancel my order. No one answers phone.It is order number 7837**** Please look into this matter.
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Preferred solution: Cancel my order

User's recommendation: Answer phone

Armina Zkk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fairbanks, Alaska

Overdue order, where is it?

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Have not heard back from you! Please call 503-593-**** Every time I call it says call back. Help! Carole Hamik
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Armina Zkk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Anchorage, Alaska

Overdue order, where is it?

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Have ordered a tennis massager weeks ago Have left message with no response Where is my order? Carole Hamik
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Armina Zkk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

Overdue order, where is it?

Ordered tennis massager last month- have not received it. Have not heard from Goop about this. No response. They do not answer the phone & say- call back later. This is a very poor representation of this company. Will not recommend. I paid for this- WHERE IS MY ORDER?
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User's recommendation: Bad

1 comment
Armina Zkk

Please respond ASAP whalesong@***.net Way overdue order

Anonymous
map-marker Soldotna, Alaska

Order not received

Ordered a tennis massager over a month ago- Goop will not answer the phone. Have not received my order & have paid for this. Carole Hamik whalesong@***.net
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User's recommendation: Do not buy from this shoddy company.

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