goop
goop Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
goop has 1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied. 67% would likely recommend. Recent comments praise products but note service issues; price level reported high and rating distribution skewed unfavorable.
Positive Feedback
Customers say they love the products and call them wonderful, indicating product quality is often praised in goop reviews.
Negative Feedback / Risk Areas
- Frequent goop customer complaints about unresponsive customer service and phone support.
- Issues cancelling subscriptions and auto-ship orders, with billing and refunds concerns.
- Orders shipped without tracking and overdue deliveries; complaints about high prices and poor discount handling.
Key Takeaways for Future Customers
- Expect praised product quality but prepare for customer service delays when researching goop.
- Check subscription and auto-ship terms before purchase and confirm tracking for orders.
- Consider price and discount policies relative to alternative retailers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
goop has 1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied. 67% would likely recommend. Recent comments praise products but note service issues; price level reported high and rating distribution skewed unfavorable.
Positive Feedback
Customers say they love the products and call them wonderful, indicating product quality is often praised in goop reviews.
Negative Feedback / Risk Areas
- Frequent goop customer complaints about unresponsive customer service and phone support.
- Issues cancelling subscriptions and auto-ship orders, with billing and refunds concerns.
- Orders shipped without tracking and overdue deliveries; complaints about high prices and poor discount handling.
Key Takeaways for Future Customers
- Expect praised product quality but prepare for customer service delays when researching goop.
- Check subscription and auto-ship terms before purchase and confirm tracking for orders.
- Consider price and discount policies relative to alternative retailers.
Turn one complaint into a collective action
Albuquerque, New Mexico
Cancel GoopGenes Cleansing Balm
- Please cancel my subscription due to travel.
- I like product and will buy again when needed.
- Phone contact is impossible; I hope this is resolved.
Please cancel my subscription. I am doing a great deal of traveling, so monthly mailed products are extremely difficult.
I like the product, and will continue by purchasing when need an additional product sent to me.
I tried to contact by phone. However that seems impossible. I am hoping that this can be resolved.
Please let me know if there is anything else I should do. I think the product is terrific.
Saint Paul, Minnesota
Tracking my package
Trying to get ahold of someone - l would like to have a tracking number because of an order l put in on the 5th of July-
PLEASE RESPOND
User's recommendation: I love the products!
Saint Paul, Minnesota
Tracking my package
I placed an order and still havent received a tracking number-l placed it on the 5th of July 2023-Would appreciate it if you would email me-
Thankyou
deniseservaty@***.com
User's recommendation: The products are wonderful!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
I need to cancel order number 7837****
Please help Jane Brown I cannot cancel my order. No one answers phone.It is order number 7837**** Please look into this matter.
Preferred solution: Cancel my order
User's recommendation: Answer phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOverdue order, where is it?
Have not heard back from you!
Please call 503-593-****
Every time I call it says call back.
Help! Carole Hamik
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOverdue order, where is it?
Have ordered a tennis massager weeks ago
Have left message with no response
Where is my order?
Carole Hamik
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOverdue order, where is it?
- Ordered a tennis massager last month and have not received it.
- No contact from Goop about the order.
- I paid for this; the order hasn't arrived.
Ordered tennis massager last month- have not received it. Have not heard from Goop about this.
No response. They do not answer the phone & say- call back later.
This is a very poor representation of this company.
Will not recommend.
I paid for this- WHERE IS MY ORDER?
User's recommendation: Bad
Soldotna, Alaska
Order not received
Ordered a tennis massager over a month ago- Goop will not answer the phone.
Have not received my order & have paid for this.
Carole Hamik
whalesong@***.net
User's recommendation: Do not buy from this shoddy company.
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Please respond ASAP whalesong@***.net Way overdue order