Goodspeed Opera House
Goodspeed Opera House Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goodspeed Opera House has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do not waste your time.".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Gloucester, Massachusetts
Outrageous treatment inflicted by Goodspeed Opera House
Do not waste your time on Goodspeed Opera House. The staff is completely incompetent.
I attempted to buy tickets online. I was able to select the seats for a particular show, but the website did not allow me to complete the purchase. I called Goodspeed Opera House. The staff-member I spoke with brought up the website on her end and acknowledged my seat selections (party of 3).
She confirmed the three seats together in row K, and I made the purchase over the phone. A few days later when I went to the box office to pick up my tickets and see the show, the box office refused to give me the seats that I had selected and offered seats that separated the members of my party. I protested and insisted that they provide the seats that I paid for. They arrogantly refused without apology or concession.
The staff members were indignant that I would not submit to their terms. I demanded my money back and left. I travelled from Gloucester, Massachusetts to Haddam, Connecticut to see this particular show, but the staff at Goodspeed Opera did not care about that at all. If you plan to see a show at Goodspeed Opera House, you are putting yourself at risk.
I have never seen such incompetence and arrogance. The disregard for their patrons was astounding.
User's recommendation: Do not waste your time.
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