Anonymous
map-marker Tyler, Texas

Auto pay

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I wasnt upset with good shop! they are very great company.

My concern was I didnt want auto pay because I just have my husband and I to eat the meat and we have lots. I have no more room in my freezer. I just wanna order when Im ready. I love everything I get in the box, only problem I have is auto.

I dont want that anymore. I want to buy as I go.

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User's recommendation: Make sure UPS knocks on the door and let you know meat is sitting out side so it doesn’t thaw

Resolved
Amber M Hmu

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Verified Reviewer
| map-marker Tyler, Texas

Resolved: Stop automatic order

Updated by user Jan 22, 2025

Company fixed the issue and I have been provided with apology. I wasn’t pissed off. You guys are all wonderful.

Original review Jan 15, 2025

I dont want auto order. Im getting a package tomorrow.

I told you guys this when I called you before a couple months ago. I have too much meat for just two people.

I will accept what I get tomorrow delivered, but I want it to stop and tell I get a hold of you guys. Thank you.

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Sarah W Qdk

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Verified Reviewer
| map-marker Dollard-Des-Ormeaux, Quebec

My meat has thawed out before I received it

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Use UPS instead of FedEx! FedEx does not compare to UPS.

On one occasion, FedEx left my box on top of my car. Other times, and this time, they said they attempted to deliver but I was not home. This was not true. I was home all day.

They said they tagged my door, and this was not true either. Good Chop has excellent meat and they need an excellent company to ship their products.

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Pros:
  • Good quality meat
Cons:
  • Hard to get through to customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Make sure you check temperature of your meat when it arrives.

Omie Nli

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Springfield, Missouri

Delivery issues

I notified the company that I didnt not want to receive an order this month. I received a notification that it was delivered to my door.

I did not receive it. I need to speak with a real person. I never received the first( free ) order and notified the company. I did receive the second order and now again did not receive it today although I received a message it was delivered.

I would appreciate hearing from a representative. My phone number is 1 (41*) ***-****.it was deducted from my bank account

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Sarah W Qdk

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Verified Reviewer

My box is thawed out. I need a replacement sent

Fed x delivered my box 2 days late. It is totally thawed out. Please send a replacement or give me a refund.

Sarah Ward

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Preferred solution: Please send me a replacement box.

User's recommendation: FedX does not deliver on time.

Mckinzie Kgn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wilmington, Delaware

Product availability

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Failed to answer call. Unable to speak with anyone. Hard to order something when their ad says they sell it, but it's not available on their website.

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User's recommendation: Look elsewhere

Anonymous
map-marker New Orleans, Louisiana

When is my order due?

When is my order due to arrive the date please thank you very much I need to know the date so I can make sure that Im here.

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Leonard V Ndc
map-marker Atlanta, Georgia

Did not get order

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Ordered. Was supposed to get my delivery on Apr 17.

Did not.

No answer to phone calls. I am one mad consumer.

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User's recommendation: Do not call or use this farce of a company.

Dale G Ltp

My order

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Want my order...,...??..?...???...,???...???...???...???...???d???fee?...???deeded???dddddfee?...feede

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Cedar Hill, Texas

Didn't receive itmes I bough 22' Ladder

I did not receive the item I bought. I have sent several emails and did not receive reply to my email.

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User's recommendation: Will never buy fro you again looks like frauds

Anonymous
map-marker Arlington, Texas

Meat defrost

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The package was left outside in this heat. It was half frozen.

I had to put it in the freezer anyway. I don't think you should leave meat in this weather.

You should schedule your with your customer a time they'll be home. Not just leave it outside.

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User's recommendation: Don't leave meat out in hot weather

Ken D Ryx

Didn't receive order and phone number disconnected

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Placed an order and never received it. Paid for it.

$$$$$.

This was a scam. Phone number disconnected and no information on how to contact them.

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Loss:
$40
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Scam

Anonymous
map-marker Arlington, Texas

Meat defrost

My order was left outside my door. It is 107 degrees here in Texas.

The meat was half defrosted. I wasn't sure what to do I put them in the freezer and hoping that I don't get sick.

I am not a satisfied customer. Half frozen meat can't be good.

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User's recommendation: Don't leave meat out side in a 107 degree weather

Pola Mvu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pompano Beach, Florida

Did not place my order

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No longer a complaint. Ivan was able to fix my problem. I was not aware that the selections were picked for me and I needed to change my order

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