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I never thought I would be so disappointed in a company. Failure to meet the consumers needs and ignoring the fact that I was taken advantage by the repair service provider. Never contacted me to assist with my issue and to date I still am not able to afford a new system that stopped working under warranty. I would never recommend Goodman products. Cheap and easy to break. Which company lets customers go through 4 winters with no heat!! I have...
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I didn't like
  • Dissappointing products are poor in quality
#1006338
November 2016, we purchased a furnace. Said furnace arrived the first week of December. We performed the install the second week of December. February 3, 2017 - ICM went bad. I know there will be some *** who will try to make me look foolish for installing this myself. You are entitled to those troll-esque comments and lifestyle of protecting an industry that overcharges for install. I know I installed it right and in fact would go as far to say...
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Anonymous

Anonymous C'mon, you really thought anything would be covered if you installed it yourself. Besides, according to you installation costs are overinflated, so what does it matter if you...

2.3
I liked
  • Cheap
I didn't like
  • Cheap junk
#1003547
my furnace and ac where installed 23 years ago. since then I have only had minor problems that I expected. I replaced about 5 ignitors in which I broke one, 3 exhaust blower motors. my ac has never given me problems knock on wood. I have to replace my furnace because the heat exchanger has a crack, my luck 3 years after warranty. I called one goodman dealer and he tried to talk me into a coleman furnace. called a goodman distributor and they...
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Short Review for October 11, 2016, plc_product_quality

#935122
4.8
Goodman is a top of the line mfg and allways stand by its warranty. Problems are not with the equipment its with the consumer not keeping up with the maintenance. Cleaning and service is a must with any product. No matter what brand you buy, anything you buy with moveing parts Must be serviced!!!.
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Short Review for April 05, 2016, Other

#824083
Yes! I am sick and tired of them callin me!!!
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Other product Review

#565378
2.0
Broke down 11 time in one year. Going to have to sue agree air
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Bad Product Review

#524069
Goodman Manufacturing - Simple Review #1408583318
1 of 1
Your product is a price of junk
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we had a gpc14 ac installed in 2013 and after 36 bills every month goodman replaced the unit with a new one. now 3 months later this unit is frozen beware of goodman from my experience its a bad unit! we called goodman to repair the unit and they say we would be billed for more labor crazy never buying one again customer service is not good at all and the unit is broken after 3 months i wish i could return the unit but we paid big money for it...
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Goodman unit installed Oct 2015 and have had nothing but problems. Unit runs sporatically all the time. The unit literally ran ALL DAY yesterday and the temp NEVER dropped the one degree that the thermostat was calling for! Electric bills more now than with our 12+ year Trane. Wish we had never been talked into this. Biggest mistake! We call the installer who just runs through a load of B.S. and nothing changes. He tells us he's never had...
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1.0
I didn't like
  • Lack of customer service and poor quality product
#881197
Bought new home with Goodman AC in Roswell, Georgia in March, 2015. Evaporator coil failed late June, 2016. They told me I didn't register my unit, so the warranty would be cut in half... Five years instead of 10. Also, they don't cover labor, only the part... my out of pocket was about $800.00 The local install guy said the company wanted the part back for inspection before they would authorize a replacement, so the repair would take 5-7...
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2.0
I didn't like
  • Attitude of customer service people
  • Such as valerie
  • Policies
#879267
I bought a Goodman/Amana heat pump less than 3 years ago and just had to replace a faulty coil for $880.00 - labor only. I understand there is a class action lawsuit for customers because the coils were faulty. This unit was NOT bought on line but instead by local heat/air company. I was told by your company that the installer must have made a mistake when the unit was installed. I want to be reimbursed for the labor cost to repair your...
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Bought a new ac unit. Had a company out it in and charged me over $700 to tell me it didn't work. The compressor was bad. Called the place I bought it from and they said it was under warranty. When I get the new part I have to pay another 7 to 1200.00 to have it installed again. This is bull&@&! I have been waiting for 3 weeks for the new part. I did not realize how bad good man was. I will let everyone I know to never never buy one of these....
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1.0
#866562
Purchased a new manufactured home in 2013, it came with a Goodman Package AC unit, a unit that was defective from the factory due to an identified “Defective Factory Solder Joint on Tubing to Suction Side Access Valve" which resulted in the unit releasing the entire refrigerant charge into the atmosphere. As a result, the unit failed during a heat wave. Local Licensed Contractor came out; pressure checked and verified the problem, re-soldered...
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Anonymous

puzzled I also had same problem, unit installed Feb. 2015, solder joint on tube, failed Oct. 16, refrigerant escaped, Goodman only response was, they do not cover labor or refrigeran...

Anonymous

Anonymous I have similar problem in that coil and compressor have been replaced. I have never had so many problems with an HVAC unit not 5 yrs old. Someone needs to file a class actio...

1.4
I didn't like
  • Buyer beware
  • Do not stand by their products they sell
#862858

Contact Goodman Manufacturing

Headquarters Address:
Goodman Manufacturing Company, L.P.
7401 Security Way
Houston, TX 77040
Phone:
(877) 254-4729
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Companies similar to Goodman Manufacturing

Purchased and had a goodman unit installed by a local hvac contractor. Paid the extra $100 for the 10 yr parts and labor warranty, thank gosh I paid the extra $100.00 because I would be broke by now. The unit was installed brand new in 2009 and so far the compressor has been replaced twice, overflow switch and multiple other issues. However; I haven't paid one dime for any of the repairs. In 2019 when the warranty expires I will be purchasing a...
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