Anonymous
map-marker Elmer, New Jersey

Service referral for repairProduct Repair referral

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Replace Compressor repair referral . Received email with 11 service provider for Goodman Heat Pump. Confirmed repair with provider today.
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Michaele F Bjj

Furnace problems

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I have had nothing but problems with my furnace from day one when i moved into my brand new condo. For the past 2 years everytime the season changes from summer to winter my furnace will not give me heat. then i have to call someone out to fix it which has cost me hundreds of dollars. I need some results!!! This shouldnt be happening from a 2 year old furnace. just had someone come out on Dec. 4 2022 to fix it cost me 250 dollars.
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Loss:
$400

Preferred solution: my furnace fixed. and my money back for all the times i had a company out to my condo.

User's recommendation: dont get a goodman furnace or air conditioner

Jeffrey B Vcm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker York, Pennsylvania

Had a problem which 3 different Goodman service centers couldn't understand or resolve.

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I called the Main number trying to find a way to get to someone that could help me out with a 3 year old AC condenser making serious noise and the woman I spoke to made absolutely no sense at all when trying to understand her and everytime I kept asking her to explain better she simply kept repeating the same ridiculous answers she had given me earlier in our call. I got so angry I had to hang up.
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Preferred solution: Let the company propose a solution

User's recommendation: Be very careful with who you deal with such as the Contractor!

Doris B Vqh
map-marker Jonesboro, Georgia

I have a new unit that does not work

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My new Goodman unit does not work. Comfortable Heating and Air Technician installed new unit 2 months ago, but said unit now needs a board to work. Do the unit needs this board? If so, what us the cost? Thanks
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Preferred solution: Let the company propose a solution

ctlamb
map-marker Dallas, Texas

Amana A\C 5-ton unit Poor Quality & Warranty

We bought a new house with 2-5 ton Amana AC 14 SEER units. One entire unit has been replaced and rebuilt (compressor, fan motor, cooling vans, etc.) and now we are starting on the other unit with a coolant line failure. The Amana scam is that the warranty is for replacement parts only; you get stuck with all the labor and coolant recharge costs. The unit that had the cooling vane replaced cost almost a $1000 in labor, coolant and testing. Today's unit will cost us about $570 to replace a warranteed part, coolant and testing. Don't buy Amana!
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4 comments
Guest

We have a 5 year old 5 ton Goodman unit and have spent over $900 on the condensor unit alone and it is still leaking. Had to replace the squirrel fan in the air handler after it flew apart.

Workmanship by Goodman is below par.

Don't buy a Goodman, buy something better. Many AC companies won't even service a Goodman in our area.

Guest

It's not the equipment. Find a new A/C company.

Guest

I will never buy another Goodman or Amana HVAC system.. complete rubbish and *** company employees to boot..

had to replace a 2 year old unit completely..labor was $900.

If I could do it all over.. I'd pay the extra to get another brand rather than just the labor charges

Guest

I had the same issue with 2 units in the same house..Goodman/Amana is total garbage.. my labor cost for just one unit was $800!

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