Good2Go Mobile Reviews
Good2Go Mobile Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Good2Go Mobile has a 1.8 star rating from 4 reviews; consumers are mostly dissatisfied. Good2Go Mobile reviews highlight service interruptions, billing practices, and weak customer service; price level noted as high.
Key Takeaways for Future Customers
- Expect limited or unreachable customer service and long hold times; many customer complaints about support.
- Watch billing dates and charges; customers report unexpected date changes and disputed charges.
- Refunds and credits may be delayed or withheld after service cancellation.
Negative Feedback / Risk Areas
- No live representative or chat; repeated reports of unreturned support tickets and phone calls.
- Service cutoffs despite payment and missing accounts after maintenance.
- Claims of wrongful charges and lost credits with poor refund handling.
Positive Feedback
Some reviewers note a cheaper plan option, but positive comments are rare.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Good2Go Mobile has a 1.8 star rating from 4 reviews; consumers are mostly dissatisfied. Good2Go Mobile reviews highlight service interruptions, billing practices, and weak customer service; price level noted as high.
Key Takeaways for Future Customers
- Expect limited or unreachable customer service and long hold times; many customer complaints about support.
- Watch billing dates and charges; customers report unexpected date changes and disputed charges.
- Refunds and credits may be delayed or withheld after service cancellation.
Negative Feedback / Risk Areas
- No live representative or chat; repeated reports of unreturned support tickets and phone calls.
- Service cutoffs despite payment and missing accounts after maintenance.
- Claims of wrongful charges and lost credits with poor refund handling.
Positive Feedback
Some reviewers note a cheaper plan option, but positive comments are rare.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Omaha, Nebraska
No customer service to help with phone issues.
- - SIM cards issued during AT&T/T-Mobile transition; phone shows NO SERVICE.
- - Customer service unresponsive; daily tickets, no callbacks despite payment.
The company issued new SIM cards to customers because they are in transition to AT&T or T-Mobile. When I received my SIM card and followed the instructions, my phone says NO SERVICE.
I contacted Good2Go Mobile customer service for several hours, but no one answers the phone. I have reset my phone network by turning off and on the phone, still getting the same NO SERVICE. I've already paid them. They have their money.
I have gone into my account and submitted tickets to technical support every day with a callback number; no one has fixed the issue or even called back. I have gone to another provider to switch service, but without a Good2Go representative on the line, I can't switch.
- No live representative customer service or chat to help
Preferred solution: Deliver product or service ordered
User's recommendation: I will NOT recommend customers to Good2go mobile.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boston, Massachusetts
Worse Company ever
- - Service interruption blocks online payments and phone use.
- - The bill is due at end of August.
- - Attempts to pay blocked by service interruption.
I can't use my phone. My bill is due at the end of August.
The phone was cut off in mid-August. I went online and logged in to my account to make a payment on the 15th. I went to make a phone call and got a message saying I need to make a payment. I called customer service and was on hold for 3 hours; no one answered.
This is not the first time where I have called customer service, and it took several hours before someone answered.
Now, two days have passed, and I am still getting the same answer: I need to make a payment. On the website, it says 'SERVICE INTERRUPTION' for the past three days.
- Cheaper plan
- Customer service sucks
Preferred solution: Deliver product or service ordered
San Jose, California
Cut off service
I bought a 12 mo plan and they cut service with no way to reach company. Had to switch carrier and lost my money.
User's recommendation: Avoid at all cost will steal your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Surrey, British Columbia
A really terrible compant to reach. I had a plan and account, the do maintenace over the weekend and poof everthing is gone!! Yor can try phoning any time and never get through.
- - Unable to reach customer service by phone.
- - The website doesn't work and my account vanished.
- - After Petro Canada Mobile takeover, service declined.
They need to hire someone to actually answer the phone! It is impossible to contact or talk to someone.
I have wasted hours trying to get through, but I am getting nowhere. They have a website, but nothing works! My account has vanished without a trace. I cannot check anything now.
What a disappointment! After taking over Petro Canada Mobile, the customer service is now dead and gone.
- Non
- Terrible customer service
Preferred solution: I would like my account restored so I can use up my credit
User's recommendation: Do not use Good to go as their customer service is bad. Go to someone else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vincentown, New Jersey
For my insurance, the payment dates keep changing.
The reviewer tried to contact the company before posting this review.
- - I pay every 11th or 14th, and an agent asked if it was Ramendinio and said my date changed to the 20th.
- - I paid last month and a paper says due on the 5th.
ok I used to pay every 11 or 14 so I received a call from good2go an agent asked me is it Ramendinio I told him yes he told me they changed my date to the 20th I will pay and last month I paid they got it now I received a paper to pay on the 5th I can't understand this *** insurance
User's recommendation: I personally have nothing to recommend to customers, it's up to those responsible to take responsibility because I am a customer who respects my payment dates. I never skip a day. But why do you keep changing the date? And what's worse is that the insurance goes up after 6 months while I've never had an accident.
Collection notice
The reviewer tried to contact the company before posting this review.
I received a bill for $16 for policy number 881-**** and I definitely could provide proof from prior to the cancellation date. I can call my insurance company for the declaration page.
Thunder Bay, Ontario
No refund provided
- - Text claimed a balance due; we were told to ignore.
- - Threatening email: account will close at midnight; 807 area code no longer serviced.
Approximately a month ago received a text says account balance due. I called as we had excess funds on account and were advised there was a clitch in the system, yes we had funds and to ignore text.
Today received threatening email, account to be closed at midnight as they no longer serviced our area code 807, which is Thunder Bay, Ontario, Canada.
I called told get new provide immediately or would lose phone number and our credits would be transferred to new provider.
Approx $150 credit for our 2 phone lines.
New provider in place but no refund, it is forfeited.
What gives them the right to keep our money as they are the ones that cancelled our account
User's recommendation: NEVER sign up for Good2go mobile
Dalton, Georgia
I was wrongfully charged
I never used this I have my own plan with another company I do not know why someone charged me from my card $36 and I want a refund cause I never gave no one permission to take money out of my card
Checking on my order from September
The reviewer tried to contact the company before posting this review.
I have not received the Alexapure water filtration yet. Please advise as I receive an email on Sept 15 stating units would be sent shortly thereafter
Preferred solution: Deliver product or service ordered
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