Seferina Gkz

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Logged out of account and can’t log back in

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Good Uncle - Logged out of account and can’t log back in

Ive had a good uncle account for over a year now, but when I went to use it it had logged me out. I dont remember my password so I tried to reset it, but every time the app just said sorry!

Something went wrong.

The app wont let me use the account I already have, nor will it let me make a new account because my phone number is already associated with the account. There is no other way to order than the app and no way to get in touch with the company.

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Preferred solution: Help resetting my account

User's recommendation: Write down your password because you’re SOL if you forget it

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