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Three different incidents we were left sitting on the side of the road due to their incompetence. The last time we sat with a flat tire for five hours ten miles from Savannah on I-95. After sitting for two hours we called Good Sam again, only to be told the first...
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We have have been Good Sam members since 1994 (809978737) and are very disappointed with the service we received in Nov. of 2016. We had a break down with our Moterhome in Ky. on a Friday evening and called Good (BAD) Sam and they finally got a tow truck at 10 pm.. The...
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To whom it may concern Thanks to the support of friends and local businesses I can start telling my story of your company's failure to honor your contract with me  I finally was able to get my website up and running that explains how your company has  Breached the...
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1.5
#993837
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Good Sam Club Roadside Assistance Review

#994547
2.5
We had Good Sam Platinum Roadside Assistance. If fact I just upgraded to that. I have never used the service my wife once and my daughter a few times. The services provided were more than adequate. But they cancelled us because we used the service that I paid for. So buyer beware, they will cancel if they think that you use their services too often.
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Good Sam Club Roadside Assistance Review

#915766
It is Friday afternoon and I am currently sitting on the side of the road with my wife and dog. I called Good Sam and it took an hour and 15 minutes to find a tow and service facility near Dover DE! Now we are in a 50 minute wait for the tow. Service facility won't be able to get to the job until Monday. Goodbye weekend!!!! GOOD BYE GOOD SAM CLUB!!!!
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I ordered the Good Sam Roadside Assistance program for 3 yrs. on 9/29/16. I also ordered the Park Directory at the same time. As of November, I hadn't received my Park directory yet! I called Good Sam and was told the new 2017 directory would be published in mid...
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2.0
#990534
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I used the card 2 times this year, and because of this my card was cancelled. CAA doesn't do this at all. I expect the remaining time on this service to be refunded to my credit card. It has not since. This is not over,...I will be blacklisting Good Sam all over the...
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1.0
I liked
  • On time
I didn't like
  • Cancelled my membership card
#969428
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Just so everyone knows. Good Sam periodically "tests" your credit card by charging a $1 charge to see if the card is still valid.This was not for a renewal, my account was valid for 3 more months. I know this as it just happened to me. After cancelling my credit card...
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Disabled 34' Motorhome. Contacted Good Sam, after a good waste of time I handled it myself. First asked for a mechanic. I was told none could be had? It was 9:30 PM and the man told me they could not tow me and I would have to wait until morning????????? For a tow?...
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1.3
#960407
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Good Sam does not stand behind their word. Their customer service staff is very unprofessional and hard to deal with. I am disgusted with this company and will never join their club ever again. I will advise any one and every one to steer clear of these liars.
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I called Good Sam on three different occasions for service help and for all three they told me they didn't have a service company in the area to help me. This was on Route 90 in Albany, NY, ROUTE 90 in Rapid City, SD, and Route 90 in Bozeman, Montana. They wouldn't...
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I didn't like
  • Complete lack of service
#814322
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Just a horrible experience I drove my RV to Camping World of Roanoke to get a waste pump fixed. At the service desk, they told me if I joined the Good Sam’s Club, I would receive 25% off labor and parts. They said labor was $125 an hour, gezz, so I said OK and they...
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Anonymous

Mark My wife and I were thinking about buying a 5th wheel RV from the Madison Camping World. Think I'll look elsewhere, and stay the *** away from them for any work being done!!